Donor Care Service Clerk

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Description

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• Send out welcome emails and SMS to newly registered donors via donor DB on a daily basis;
• Export the list of welcome package recipients from the donor DB and request delivery to the direct mailing vendor on a weekly basis;
• Send tax-deductible receipts via email, fax or mail, at the request of donors;
• Send other donor materials (donor certificate, donor guide, receipt, etc.) via mail at the request of donors;
• Organize complaints/opinions/suggestions/praises from donors recorded in the donor DB;
• Perform other duties related to donor service as required

• Level of responsibilities required (mark as appropriate) for individual contractors and fellows: Entry Level Support
• Qualification and experience required (degree required, years of work experience, field of expertise, language required):
• • Minimum 1-year relevant experience with High School Diploma; or 0  year of experience for Bachelor or equivalent or higher

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