HDR Support Administrator

Apply now Job no:522116
Work type:full time
Location:Sydney, NSW
Categories:Administration

• Employment Type: Full Time, Fixed Term to end of December 2024 (35-hour week)
• Remuneration Level 5: $82,818 – $93,711 + 17% Superannuation 
• Location: Kensington, NSW (the successful candidate will be required to work on campus 2-3 days a week)
• Belong to a vibrant campus community, where dreamers are doers.

Why The Role Matters:

The HDR Support Administrator will support current and prospective postgraduate research students in the Research Office. The Research Office is responsible for the implementation of the Faculty’s research strategy. This includes improving and maintaining research performance, leading and contributing to research culture, assisting with reporting and adherence to external policies and regulations, and providing consistent and effective support and guidance to academic staff and Higher Degree Researchers. The HDR Support Administrator provides a high level of service to all current and prospective postgraduate research students, and other stakeholders. This position ensures that HDR student administration is carried out accurately, efficiently and in a timely manner, with a focus on excellent customer service. This role is responsible for ensuring a smooth transition from application, enrolment through to graduation.

Accountabilities:

(please review the Position Description for a full list of Accountabilities)

• Support all aspects of HDR processes, including coordinating the assessment of local and international HDR applicants and ensure outputs align with the Research Support goals and objectives of the unit and Faculty strategic plans.
• Work with the Postgraduate Coordinator to support academic staff in managing HDR student progression through candidature including admission, course enrolment, variation to candidature, co-ordination of review panels, thesis submission and HDR completion
• Work closely with the Graduate Research Manager to identify HDR training needs and develop strategies to meet needs.
• Ensure a high quality service is provided to HDR students and student queries and problems are managed and resolved efficiently and effectively.
• Maintain a database of students, their supervisors, review panel members and review panel schedule.
• Ensure positive relationships with stakeholders are developed and maintained.
• Participate in discussions within the Research Team to identify ways to support the research activities of the Faculty.

Skills and Experience: 

To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
• Strong commitment to customer service and demonstrated ability to work in a high volume administrative environment with a keen attention to detail.
• Strong interpersonal, and written and verbal communication, skills including ability to communicate with diverse stakeholders.
• Sound time management and organisational skills, ability to work well under pressure and manage multiple tasks with competing deadlines.
• Demonstrated analytical and problem-solving skills and proven ability to participate in business improvement activities.
• Strong computer skills in particular Microsoft Outlook, Word, Excel and PowerPoint, the use of internet and relevant data bases.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible Working Options (work from home, flexible hours etc)
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply:

Submit both a Cover Letter and CV online via the UNSW Job Board before Monday 29th January 2024 by 11:30pm. Please ensure your cover letter addresses the selection criteria for this position (no more than 1-2 pages). A copy of the full PD:  Position Description – HDR Support Administrator.pdf

Get in Touch:

If you have any queries about the role, please contact Amy Stansfield at [email protected] .

If you have any questions regarding the recruitment process, please contact Allyssar Hamoud, Talent Acquisition Coordinator at [email protected]

Please note, any applications sent to the contacts above will not be accepted.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

Advertised:15 Jan 2024 AUS Eastern Daylight Time
Applications close:29 Jan 2024 AUS Eastern Daylight Time