Accor
Job title:
Group and Events Coordinator
Company
Accor
Job description
Job Description
Novotel Birmingham Centre is looking for an enthusiastic person to join our team at the hotel.
This position is for an Group and Events Coordinator who will provide support to the Meeting and Events department, as well as working closely and helping all hotel departments.
This 4-stars hotel has 148 rooms and 8 meeting rooms and is located in the heart of the city centre.
Do not miss this exciting opportunity and apply today to be part of this amazing team and be our Group and Events Coordinator.
Please only apply if you have the right to work in UK!
PROFILE / PERSONALITY
- Provide a friendly and personalised welcome for our guests
- Offer an attentive and personalised service
- Handle any comments made by guests and ensure follow-up
- Convey the image of the brand and the hotel
- Good Administration and organisational skills
OVERVIEW OF DUTIES FOR EVENTS TEAM MEMBER
- Manage the customer enquiries in the Sales department by phone, email and internet
- Carry out quotes for meetings and events
- Deal with bookings, contracts, invoicing and payments
- Carry out tasks involved in the preparation of events
- Liaise with other departments in the hotel
- Set up function rooms
- Liaise with guests during events
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Ensure that credit card transactions are followed as per the company policy
- Be ready to assist at any stage of the guests stay, from welcome to farewell
- Promoting company’s ALL loyalty programme
Work Experience
- Flexible with working hours is essential
- Good interpersonal skills, guest oriented and service minded
- Positive with a can-do attitude
- Good presentation and confident speaking skills
- Working knowledge of Microsoft Office
- Good listening skills and ability to anticipate
- Well organised
- Team Spirit
- Innovative
- Sales oriented
Benefits
- Working with a fabulous team that are at the heart of the hotel
- Free meals on duty and uniforms provided
- Accor F&B Discount at any Accor Hotel Worldwide
- Accor Friends and Family Rates
- Complimentary stays in UK hotel (Bonus Breaks Vouchers – subject to availability and T&C)
- Additional holidays with service
- Cycle to work scheme
- Eye Tests
- Double paid Bank Holiday
- Salary £12.00 per hour
- 28 days of holiday
- Growth possibilities within a multi national company
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
- Store discounts
Expected salary
£12 per hour
Location
Birmingham
Job date
Wed, 17 Jan 2024 06:38:43 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.