Food Service Associate Manager

Available Title(s):

1246-YN_ADMINPRO – Food Service Associate Manager

Business Title:

Food Service Associate Manager

Employee Type:

Admin. Professional

Time Type:

Full time

Position Term:

12 Month

Position Details:

Summary of Duties:

Under the administrative direction of the General Manager of the Southside Cafe, Southside Market & Coug Eats, ensures clean, efficient, friendly and courteous service. Provides immediate supervision and administrative support for Flix Café & SS Market, and SS After Hours, and Coug Eats. Responsible for providing direct supervision to employees, to include hiring, scheduling, training, evaluating and disciplining employees for the operation. Responsible for programming, maintenance, and troubleshooting the integrated cash register system. Contributes to a positive, productive, and harmonious work environment.

Must posses a general understanding that Dining Services is an evolving ever-changing operation designed to react to trends and new information to meet and exceed our guests’ expectations.

Required Qualifications:

• A Bachelor’s degree in hotel and restaurant administration, institutional management, business administration or closely related field and two (2) years of supervisory/management experience which included planning and budgeting. Additional qualifying food service work experience and/or vocational training in quantity food preparation may be substituted, year-for-year, for college education.

• Previous experience supervising multi-unit operations that reflect culinary depth and breadth in concept development, facility development, equipment specification, food and labor cost controls, plating and presentation.

• Strong leadership skills, organizational abilities, and supervisory experience.

• Must have a Food Handler’s Permit or ability to obtain a permit within 14 days of employment.

• Must be able to work a flexible schedule, weekends will be required.

• Experience in developing and maintaining operational policies and procedures.

• Experience in administering budgets, monitoring expenses, ensuring equipment maintenance, and maintaining inventories.

Preferred Qualifications:

• Valid, unrestricted driver’s license.

• Managing operations and personnel in a College/University environment.

• Experience with CBORD food production software.

• Experience in the use of computerized systems and point of sales cash register systems.

• Excellent communication and customer service skills.

• Experience effectively working in a team environment.

To support WSU’s ability to attract talent in a competitive job market, this recruitment has been approved for a hiring incentive payment of up to $5,700, and a referral incentive payment for up to $1,000. More information regarding the hiring incentive, and referral incentive payment programs can be located on the HRS website: https://hrs.wsu.edu/managers/recruitment-toolkit/hiring-incentive-and-employee-referral-program/

Additional Information:

Area/College:

Student Affairs

Department Name:

Dining Services

City, State, Zip:

Pullman, WA 99164

Department Link:

dining.wsu.edu

Monthly Salary:

$4,762 – $5,207

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/ . 

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Faculty-and-AP.pdf .

Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/ .

Overtime Eligibility:

Overtime eligible

FTE:100%

This is a Permanent position
Posting Close Date:

Applicants must submit their completed application by Sunday, February 4, 2024 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 , engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need.  A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

All applicants must upload a cover letter and resume/cv to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the “Resume/CV” section of your application. Internal candidates, please upload all documents in the “Resume/Cover Letter” section of your application. 

• All documents must be attached before submitting the application. The application cannot be edited once submitted.

• Documents may be submitted in one file or separate files.

• Applicants are encouraged to upload as a PDF if possible.

• Applicants will be requested to provide contact information for professional references within the online application.

Required Documents:

• Resume

• Cover Letter

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .