Sr Business Insights Analyst

TD Bank

Job title:

Sr Business Insights Analyst

Company

TD Bank

Job description

Company Overview

Our Values
At TD we’re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars – physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they’re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Department Overview

Our Leaders are committed to people development, career advancement and value diversity and inclusion.
Are you looking for an exciting opportunity to?

  • Transform the way we operate as a bank?
  • Make a big impact on how we operate with data?
  • Develop and deepen your knowledge of our core business, products, and operations?

Then the Canadian Personal Banking Data & Analytics (CPBD&A) team is your destination

Job Requirements

What can you bring to TD?

  • Strong ownership mentality, proactive attitude, and ability to get things done
  • Demonstrated passionate analytical thinker with track record of delivering business impact and results through developing and executing on innovative analytics solutions
  • Strong problem-solving skills, with a history of using data to understand not only what is happening, but why it is happening, and what can be done to resolve the issue
  • Ability to use predictive analytics, customer segmentation, and sensitivity analysis to develop detailed business cases and explain business value of projects
  • Ability to translate complex problems and solutions into a simple story, tailored to executive audiences
  • Excellent interpersonal and communication skills, both written and verbal
  • Demonstrated ability to learn and apply new analytical techniques and adapting to the evolution within the financial services industry
  • Understanding of products and strategies to challenge business cases and analyses
  • Capable of working in and across teams, leading partners and aligning leadership – including proven teamwork and ability to build deep relationships with diverse business partners
  • Strong organizational skills, with the ability to excel in a fast-paced environment and run multiple deadlines and priorities
  • Strong understanding of test and experimental design (Test and Learn)
  • Aspirations to build in-depth industry knowledge, including current big data trends and challenges globally

Technical Experience:

  • Relevant experience in analytics, data science and/or consulting, ideally in an influencing or advisory capacity
  • Experience with SQL Server, Python, and Excel skills are required
  • Knowledge of PySpark, Jupyter Notebooks, data mining tools such as Microsoft Applications (SSMS, Azure cloud, Office suite) and Bitbucket are all assets
  • Demonstrated knowledge in some of the following areas:
  • Unsupervised Learning techniques
  • Statistical modeling (OLS regressions, hypothesis testing, logistic regression etc.)
  • Ensemble models (Random Forest, Gradient Boosting trees, Bayesian Inference etc.)
  • Data visualization and storytelling in Tableau
  • Educational Requirements/Accreditations:
  • Advanced university degree in Statistics, Mathematics, Engineering, Economics, or other analytically based discipline, preferably at a bachelor’s degree or above or equivalent work experience

Hours

37.5

Job Details

About this Role

Take an integrated approach, as you build relationships with business owners and internal partners in TD. With your deep knowledge of the business world, its organizational makeup, and practices, you’ll develop key insights to address their rapidly growing data and information needs, business objectives and opportunities for improvement.

  • Coordinate with analysts, data scientists, and product partners on analytical techniques and data analysis
  • Apply innovative analytical skills to the large, high-priority projects identified across the personal bank to address our greatest areas of opportunity
  • Build understanding of cloud infrastructure and advanced analytics capabilities within Personal Banking
  • Provide business expertise to place context around analytics discovery
  • Educate business partners and build awareness on how to leverage data & analytics to drive decision-making that will propel the business forward
  • Develop analytical solutions to support insight generation that aligns to strategy and drives shareholder value
  • Present insights back to executive leaders / business partners to drive strategic improvement and influence decisions and change on all organizational levels
  • Build strong relationships with product partners and other key internal and external partners (Enterprise Analytics, Data Governance & Reporting, Marketing, Customer Strategy, etc.)
  • Challenge analytical thinking within products and guide the team through tactical analytic plans, while leveraging best practices in data engineering, statistical and machine learning modeling, and insight generation

Workplace Model

Hybrid

Inclusiveness

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

How We’re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

We look forward to hearing from you!

Additional Information

#BusinessInsights #LI-Hybrid

Business Line

Corporate

Job Category – Primary

Enterprise Data & Analytics

Job Category(s)

Enterprise Data & Analytics

Job Family

Business Insights & Analytics

Time Type

Full Time

Employment Type

Regular

Hours/Availability Detail

Monday to Friday, 9am to 5pm

Pay Details

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

Careers Web Site Cities

Canada-Ontario-Toronto

Expected salary

Location

Toronto, ON

Job date

Thu, 04 Jan 2024 05:21:17 GMT

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Job Location