Technology Operational Resilience Lead – Technology Resilience

Job title:

Technology Operational Resilience Lead – Technology Resilience

Company

TD Bank

Job description

Company Overview

Our Values
At TD we’re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars – physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes … because when colleagues feel their best, they’re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is a customer obsessed organization, and we are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Department Overview

Building a World-Class Technology Team at TD

We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD’s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

Building a World-Class, Diverse and Inclusive Technology Team at TD

This role will work as part of the Technology Operational Resilience (TOR) team within Enterprise Protect. The function of TOR is to ensure TD is ready and able to effectively prepare, prevent, respond and recover from any issues that would impede TD’s ability to deliver services to its employees and customers.

Job Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• 10+ years in highly technical leadership roles in IT infrastructure. 2+ years operational resilience experience in financial services or other highly regulated environment.
• Technical/system architecture background strongly preferred
• Deep understanding of how to perform holistic assessments using common frameworks, such as NIST, along with deep experience in operational resilience concepts, approaches and tactics.
• Clear understanding of financial regulatory guidance related to resilience, including BASEL, FFIEC, Etc.
• Deep understanding of infrastructure design and deployment principles, with the ability to provide deep review of architectures to identify resilience gaps
• Extensive experience with designing, deploying and/or operating core infrastructure
• systems, including networks, firewalls, monitoring system, middleware, authentication systems, etc.
• Extensive experience with designing core technology systems across cloud, hybrid and internally hosted environments
• Proven ability to partner with technology system designers, operators, and owners to assess architectures, deployments, operations and other aspects in a manner that is seen as partnering vs. auditing
• Proven peer leadership capabilities and a drive to make change in a productive way
• Very strong interpersonal skills and relationship building
• Strong facilitation capabilities
• Highly developed verbal and written communication skills
• Ability to challenge in a productive manner
• Knowledge of banking industry and the regulatory environment
• Proven ability to breakdown problems and opportunities into logical parts and develop plans to address those

Hours

37.5

Job Details

About This Role This leader will work across various technology teams and areas to formally assess the current level of resilience for core technology and infrastructure systems, using a standardized methodology and framework. This including gaining a deep understanding of how the infrastructure and core services are used by business applications and services within TD to understand the level of resilience that is required, identifying dependencies at all levels, identifying the systems ability to absorb and recover from impacts, and identifying specific actions that can be taken to raise the current resilience level. Specific responsibilities include:

• Work across technology, cyber and business areas to develop plans to measure and increase the resilience of TD
• Work with technology owners to identify operational resilience risks in system design, operations and/or architecture
• Collaboratively develop options to reduce identified resilience gaps and measure progress
• Leverage industry relationships to understand best practices in technical resilience
• Develop and implement measures of operational resilience that allow appropriate risk visibility and management
• Drive identification and development of standards to increase TD’s technology resilience

Design and implement approaches to identify, measure and improve resilience in key areas such as technology concentration risk, third party provider risk, cloud risk, etc.

Workplace Model

Hybrid

Inclusiveness

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

How We’re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Additional Information

Join in on what others in TD Technology Solutions are doing:

• Join in on what others in TD Technology Solutions are doing:
• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
• Learn voraciously, stretch your thinking, share your knowledge and educate others.
• Communicate and collaborate with both technical and non-technical professionals.
• Cultivate winning relationships by building trust with business and technology partners.
• Share our commitment to productivity, effectiveness and operational efficiency.
• Embrace change and witness amazing things happen – from the inside.
• Make your mark. Join a dynamic team. Explore new ideas. This is your opportunity to impact the future of banking technology in areas and ways you’ve never imagined (at a bank)! Visit

to learn more. Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment and interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Business Line

Corporate

Job Category – Primary

Technology Solutions

Job Family

Information Security

Time Type

Full Time

Employment Type

Regular

Pay Details

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

Expected salary

Location

Toronto, ON

Job date

Sun, 10 Dec 2023 07:49:13 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.