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Library Technical Specialist

Auburn University

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Position Details
Position Information

Requisition Number S3330P
Home Org Name Library Administration
Division Name Library
Position Title Library Technical Specialist
Job Class Code LB02A/B
Appointment Status Full-time
Part-time FTE
Limited Term No
Limited Term Length
Job Summary Auburn University Libraries seeks creative, dynamic, and results-oriented candidates for the position of Student Supervisor at the Library of Architecture, Design and Construction. The successful candidate will be hired at Specialist I/II, Library Technical commensurate with relevant qualifications and experience. The person in this position reports to the Head of the Library of Architecture, Design and Construction (LADC). The work hours include nights and weekends that occasionally change depending on the LADC operational hours.
The successful candidate will perform a variety of technical and specialized paraprofessional library responsibilities involved in the investigation, organization and dissemination of library materials and resources, and responds to reference and search questions involving discriminatory judgment.
The LADC is a branch of Auburn University Libraries and primarily supports the research, study, and teaching needs of the College of Architecture, Design and Construction. The LADC is also a resource for professionals in related fields and for the community.
About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.
Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts and more! Learn more about Auburn’s impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn.
Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit www.auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.
Essential Functions The primary duties include but are not limited to:

  • Supervising the undergraduate student employees, and assisting with the LADC’s user technology-related resources.
  • Hire, manage, schedule, train, and motivate 12 to 14 undergraduate student employees. Review and approve student timecards. Engage in regular assessment of student employees’ performance including implementing disciplinary actions.
  • Assist with the review of the LADC staff timecards.
  • Deliver excellent customer service when answering questions at the Help Desk and assisting patrons with use of the library’s collections and services.
  • Provide consultations and point-of-need assistance to library patrons in use of software, technology, and equipment.
  • Troubleshot equipment and software technology issues and submitted and monitored help tickets to other library units as needed.
  • Maintain content on the department’s website and create a monthly LADC newsletter to send out to all CADC faculty.
  • Design signage for the LADC and instructional materials for the technology area.
  • Monitor and promote the safe use of the library collections, facility, and services in the absence of the Head of LADC.
  • Represent the department on library-wide committees and task forces as designed.

Minimum Qualifications

Minimum Qualifications Level I: High school diploma or equivalent plus 4 years of relevant experience.
Level II: High school diploma or equivalent plus 6 years of relevant experience. Experience must include at least 2 years at the preceding level or equivalent.
Substitutions allowed for Experience:
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
Area of Experience: Managing and processing complex data or materials and familiarity with basic computer applications and designs.

Minimum Skills, License, and Certifications

Minimum Skills and Abilities
  • The successful candidate must be able to demonstrate quality customer service and possess excellent organizational, time management, social, and communication skills; be willing to work as a team member while interacting with faculty, staff, and students; take initiative to complete complex projects; possess strong interpersonal and communication skills; and attention to detail.

  • Familiarity with computer applications including Microsoft Office.

  • Job frequently requires standing, walking, reaching, balancing, hearing, handling objects with hands, and occasionally lifting up to 50 pounds.
Minimum Technology Skills
Minimum License and Certifications

Desired Qualifications

Desired Qualifications • Associate’s degree or higher from an accredited institution
• Working knowledge of applications frequently used in the LADC including Adobe Creative Cloud and WordPress
• Experience working in an academic or public library setting
• Research skills and/or knowledge of architecture, design, or construction disciplines
• College student supervisory experience

Posting Detail Information

Salary Range $33,400 – $56,900
Job Category Library
Working Hours if Non-Traditional Sunday 1p-10p, Monday 1p-10p, Tuesday 1p-10p, Wednesday 1p-10p, Thursday 6p-10p, Friday off day, Saturday 1p-5p
City position is located in: Auburn
State position is located: Alabama
List any hazardous conditions or physical demands required by this position
Posting Date 01/19/2024
Closing Date
EEO Statement Auburn University is committed to an inclusive and diverse campus environment.
Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Quick Link for Internal Postings https://www.auemployment.com/postings/42899

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