PayPal
Job title:
Team Leader, SMB Merchant Integrations
Company
PayPal
Job description
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: What you need to know about the role:
As Manager of the SMB Integrations team you will lead the Rest of Europe Integration Engineering team, part of Global Merchant Services, focusing on small to medium businesses. As an outstanding leader you will lead one of PayPal’s SMB Integrations teams, forming partnerships with commercial and operational teams. You will have the responsibility of building, maintaining, motivating and developing a team of Integration Engineers, working directly with Sales Leadership to achieve Sales & Company goals. We are seeking an experienced leader with fast innovative thinking skills, technical knowledge, and a solid business acumen.
Specifically, the role manages a team of customer facing Integration Engineers that support SMB merchants onboarding across the range of PayPal’s suite of products via direct integrations, or via a third-party partner such as a shopping cart or payment service provider (PSP).
As part of the EMEA SMB Integrations leadership team, you will partner closely with peers and other leaders to continually enhance and promote the services provided to delight PayPal’s customers and stakeholders.
Meet our team:
Our overall team of currently 16 Integrations Engineers are all based in Dublin and are supporting SMB merchants on the EMEA market. We are a highly collaborative, motivated, and curious team and supporting each other is a daily priority for us.
Job Description:
Your way to impact:
As a successful candidate, you will lead the Rest of Europe Team of engineers. As a proven people leader with a strong coaching and development focus you will drive and motivate this team of engineers to achieve their personal and organizational goals. Successfully partnering well with our sales stakeholders is a critical part of the role.
Your day-to-day:
This will require you to be a strong people leader, with a proven track record in working in a target-driven environment and the ability to maintain high levels of engagement amongst the people you lead.
You will review, communicate, and coach daily performance, quality, behavior, and attendance standards at the individual and team levels. Utilize formal corrective action procedures as required.
You will schedule, prepare, and lead the required number of 1:1 coaching and team learning sessions and stand-ups that are interactive, engaging, and teammate-driven based on developmental needs.
You will know and support company and departmental procedures; regularly review and ensure that teammates follow procedures, process flows, and guidelines.
You will participate in teammate selection, internal talent movement, succession planning, training needs assessments, and closure of knowledge gaps.
You will establish relationships and engage with other people managers and key stakeholders in the development of new processes, products, and procedures for your designated segment through attendance at meetings and communication with Leaders and other business units.
You will target, track, and report team performance. Use multiple sources of data to refine execution and resourcing plans to reflect business priorities. Ensure support contacts are resolved following service levels and commitments.
What do you need to bring:
Requirements:
Experience in leading customer-facing teams and partnering with internal organizations. Can demonstrate strength in driving business results through influencing and motivating teams.
Minimum 5 years in consumer consumer-centric environment with 3+ years of work experience leading customer-facing teams.
Proven ability to manage and influence stakeholders at multiple levels, across different functions and locations.
Customer-focused and change agent with a detailed understanding of how to inspire teams to create innovative and customer-driven solutions.
Passion to secure, retain, and develop talent.
Inspirational Coach. Willingness to share expertise and formally introduce new methodologies to drive efficiencies.
Strong written and verbal communication skills.
Ability to work and collaborate in a global and remote environment.
Occasional travel for wider team and leadership meetings.
Preferred Qualifications:
Prior experience in payment processing and/or e-commerce is highly desirable.
Additional Job Description:
**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Subsidiary: PayPal
Travel Percent: 0
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit
Who We Are:
to learn more about our culture and community.
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
Any general requests for consideration of your skills, please
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
Expected salary
Location
Dublin
Job date
Sat, 06 Jan 2024 23:25:58 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.