Customer Account Manager

  • Contract
  • Bridgend
  • Posted 12 months ago

Page Personnel

Job title:

Customer Account Manager

Company

Page Personnel

Job description

Page Group are looking to speak with experienced Customer Account Managers who will be adept at managing customer relations and fostering long-term relationships with clients.

The candidate will be tasked with cultivating strong working relationships with multiple business customers, serving as a crucial link between customers and the business. This involves ensuring the seamless and efficient communication of customer information to relevant departments. You will act as a Brand Ambassador, aiming to secure follow-on business by fostering successful long-term customer relationships.

Key Responsibilities: * Proactively build robust relationships with customers across all levels of the business, aligning the goals of all parties appropriately.

  • Monitor and respond to internal and external customer requests promptly and effectively.
  • Collect, interpret, and communicate data, sales forecasts, and information, facilitating effective communication between internal and external stakeholders.
  • Initiate and lead weekly customer calls, ensuring the smooth and efficient flow of information, as well as conducting Quarterly Business Reviews.
  • Prepare and present customer quotations.
  • Drive the introduction of new products by collaborating closely with New Model Introduction and Program Managers to ensure an effective process.
  • Manage visits, open days onsite, conduct plant tours, and deliver business overview presentations.
  • Attend networking events, dinners, and other relevant occasions.

Global organisation with internal career opportunities |Private healthcare, onsite gym, free parking, subsidised lunches, and more

The candidate must have:

  • Experience managing B2B customer relationships – ideally in a Customer Account Manager role

The ideal candidate will have:

  • Experience in the manufacturing industry

Our client is a renowned and respected global manufacturing orgnisation with a house hold brand name that’s well recognised across the globe. The company is located in Bridgend and boasts a fantastic benefits package along with a clear mapped out career journey which will provide you with long term job satisfaction.

  • Competitive salary package with a range from £27,000 to £35,000 per year.
  • The opportunity to work for a world renowned, global organisation
  • A great work-life balance with generous holiday leave.
  • Free on site parking
  • On site gym
  • Subsidised lunches
  • Career progression > clearly mapped out path for long term job satisfaction
  • Private healthcare

Customer Account Manager – Bridgend – Please apply!

Expected salary

£27000 per year

Location

Bridgend

Job date

Sun, 21 Jan 2024 08:41:16 GMT

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