Royal Bank of Canada
Job title:
Director, Integrated Program Delivery (IPD) Canada Retail
Company
Royal Bank of Canada
Job description
Job Summary The Director, IPD Canada Retail role, reporting to the Sr Director, Canada Retail will lead and manage the end-to-end process of planning, developing and delivering initiatives across all Canada Retail locations (P&CB retail branch, commercial centres, private banking centres). The successful candidate will serve as a key interface between the business unit leads and CRE Centres of Excellence (COEs), along with managing service partners and suppliers to ensure program success and risk management on behalf of RBC.
Job Description
What is the opportunity?
As part of the Integrated Program Delivery (IPD) team, the Director, Integrated Program Delivery (IPD) Canada Retail will report to the Senior Director, Canada Retail. In this role you will lead and manage the end-to-end process of planning, developing and delivering initiatives across all Canada Retail locations (P&CB retail branch, commercial centres, private banking centres).
The ideal candidate will serve as a key interface between the business unit leads and CRE Centres of Excellence (COEs), along with managing service partners and suppliers to ensure program success and risk management on behalf of RBC.
What will you do?
Contribute to CRE portfolio strategy by participating in idea creation and alternatives analysis
Manage relationships with key business unit leads and ensure stakeholder engagement throughout the initiative lifecycle
Assist with high-level execution of Canada Retail CRE portfolio strategy
Strive to maximize space utilization and flexibility, minimize costs, support brand awareness, contribute to innovative solutions and superior client service and experience
Engage as strategic participant in collaboration with Strategy & Planning COE in aligning real estate with core business strategy and initiatives
Provide real estate expertise, strategy and direction on all major property initiatives in Canada Retail
Responsible for ensuring design standards are incorporated into construction projects
Develop and maintain frameworks and structure to effectively negotiate and manage the key property relationships
Continually assess locations needs and business strategy with key stakeholders and business heads
Support businesses in securing or renewing leases and property agreements leveraging the Transaction COE
Work with Transaction COE to facilitate the execution of lease agreements
Accountable for the delivery of major/strategic RBC CRE program initiatives in Canada Retail
Identify and negotiate with key stakeholders (suppliers, internal resources and clients) to achieve program objectives
Ensure the delivery of expected client service levels within the prescribed budget and develop proactive working relationships with internal business partners and vendors
Effective application of CRE of the global operating model, the outsourced vendor model and project management standards
Establish and monitor quantitative standards of performance, and provide timely project, program executive summaries, as well as appropriate internal management reporting, metrics and key information
Ensure employees and service providers understand RBC vision and CRE portfolio objectives, as well as support and reinforce targeted behaviours that contribute to RBC success
Oversee highly matrixed team of internal RBC stakeholders and functional partners as well as global and regional service partners to deliver integrated programs
Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
Leverage the value in unit, department, and enterprise-wide teams to develop better solutions and achieve a cross enterprise mindset
Review and maintain Canada Retail portfolio so as to minimize risk exposure to RBC
Provide governance oversight to ensure all areas of CRE comply with internal policies and programs and external regulatory and legislative obligations in order to reduce risk, provide safe environments for our employees and customers and comply with appropriate laws
Provide governance, management oversight and reporting in relation to delivery of initiatives
Ensure risk is effectively managed via consistent application of controls
What do you need to succeed?
Must-have
- 7-10 years of experience in Corporate Real Estate with at least 5 years in complex program and/or project management and transaction management
- Strong strategic and financial business acumen
- Strong client focus and responsive to business goals
- Exceptional client relationship, client management, and consultation skills required
- Proven knowledge of all aspects of program and project management processes from strategy through delivery and close out of executed projects
- Experience in managing outsourced vendor relationships
- Ability to forecast and prepare budgets
- Impact & influence in global, matrixed organizations
- Exceptional written and verbal communication
- Strong organizational and presentation skills
Nice-to-have
- Thorough understanding of Financial Institutions business process and risk management framework, including regulatory environment
- Bilingual language proficiency (French and English)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
Job Skills Conceptual Thinking, Cost Analysis, Critical Thinking, Decision Making, Long Term Planning, Real Estate Closings, Real Estate Market Analysis, Real Estate Practice, Time Management
Additional Job Details
Address: BAY WELLINGTON TOWER, 181 BAY ST:TORONTO
City: TORONTO
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: STRATEGY AND ADMINISTRATION
Job Type: Regular
Pay Type: Salaried
Posted Date: 2024-01-12
Application Deadline: 2024-01-27
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expected salary
Location
Toronto, ON
Job date
Sat, 13 Jan 2024 23:13:02 GMT
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