Consultancy:Facilitate the Training of Trainers to Promote the Wellbeing Preventative Care Training Package for the Managers and Supervisors of the Frontline Workers (2 months )

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, Hope

The risk for mental health conditions and psychosocial problems among individuals is exacerbated when they are exposed to extreme adversity, recurring distress, and traumatic life events. In recent years, challenging humanitarian contexts have multiplied risks to individuals’ well-being and development, including for both children and adults.

There is a rising importance of ensuring access to mental health and psychosocial support MHPSS for children, adolescents, caregivers, and families, and expanding community-based approaches to address and prevent common mental health conditions. To do that, it is vital to ensure that implementing partner staff are well-equipped to take care of their own mental health and psychosocial wellbeing.

Between 2021 – 2022, UNICEF developed a training package on Wellbeing Preventative Care to support the mental health and wellbeing of frontline workers, who are the first responders in service provision for children and caregivers. This mental health and psychosocial wellbeing support package targets knowledge, attitudes and practices around self-care, help seeking, and peer support to help individuals better cope with the challenges of working within the humanitarian field, for affected population groups.  Managers and supervisors play a critical role in setting a culture of self-care, modelling awareness and compassion for self and others, and should be equipped to recognize and support staff who might be experiencing professional burnout or other stress related conditions. It is important that they themselves are equipped and able to acknowledge the importance of taking care of the wellbeing of their staff and to build their capacity on how to better care for themselves and their teams.

This training package has been delivered in some sites in Middle East and North Africa (MENA) Region, however this will be the first time the training is delivered to the child protection partners working in Northwest Syria. The training will be adjusted as needed to fit more into the context of Northwest Syria. 

Continued mentoring, technical supervision, and training are necessary both to ensure quality in service delivery and to promote staff well-being. The better supervisors are equipped and supported, the more effective programming and service delivery is done to the vulnerable population groups we are serving daily.

How can you make a difference? 

The objective of this consultancy is to build on the UNICEF Frontline Workers Wellbeing Package and develop complementary resources targeted towards supervisors and managers of frontline workers. The resources should cover appropriate psychoeducation around stress and stress related disorders common in emergency contexts, the role of the supervisor/manager in supporting staff mental health and psychosocial wellbeing at work and strategies towards this, as well as information and practical guidance for the supervisor/manager in modelling and practicing self-care and attention to their own mental health and psychosocial wellbeing. The consultant will be responsible for the following tasks:

  1. Carry out a desk review of the available resources, with particularly focus on the review of the training package to reflect on the local context. (home-based)
  2. To facilitate the two rounds of ToT for UNICEF child protection partners, managers and supervisors of the frontline workers, on the training package “Wellbeing Preventative Care”. (on-site working days in Gaziantep)
  3. Coaching and monitoring of the rollout trainings in NW Syria by trained partners – one day per week will be allocated to provide coaching for the rollout trainings organized by the partners  (home-based)
  4. Prepare a final report with finding of the overall training package, rollout trainings by the partners and feedback received.   (home- based)

DESCRIPTION OF ASSIGNMENT (TASKS, SMART DELIVERABLES, DEADLINES):

Tasks/Milestone

End Products/ Deliverables

Duration/

 

1.  Desk review of the training package to reflect on the local context (home-based)

 

 

 

Training package finalized and developed materials to be distributed at the ToT

 

 

2 Days             (29 February & 1 March 2024)

 

 2. First round of Training of Trainers (ToT) and 1 preparation day (on-site working days in Gaziantep)

 

 

In-person ToT delivered and brief report on the reflection of the training

 

 

5 Days 

(4 to 8 March 2024)

 3. Second round of Training of Trainers (ToT) and 1 preparation day (on-site working days in Gaziantep)

 

Based on survey findings and results, develop guidance note with practical tips on how managers and supervisors can take better care of their wellbeing. Specific

topics will need to be based on

 

 

5 Days       11 to 14 March 2024)  

 4. Coaching and monitoring of the rollout trainings in NW Syria by trained partners – one day per week will be allocated to provide coaching for the rollout trainings organized by the partners  (home-based)

 

Remote coaching provided for the trained partners and monitored on the progress

 5 Days  ( 18 March to 19 April 2024)

 5. Prepare a final report with finding of the overall training package, rollout trainings by the partners and feedback received.   (home- based)

 

Final report submitted

 1 Day   ( 22 April 2024)

To qualify as an advocate for every child you will have… 

Academic qualifications:

  1. Academic qualifications:

Advanced University Degree in Psychology, Sociology, Social Sciences or equivalent.

 

  1. Work experience / Technical competencies:
  • At least 5 years of experience working within the domain of psychology, with an understanding of the humanitarian context, needs, challenges, and constraints is required
  • Experience in the development and delivery of trainings is required
  • Experience in providing training and facilitation on MHPSS and wellbeing for humanitarian frontliners is required
  • Knowledge and experience in carrying out wellbeing initiatives is a strong asset.
  • Demonstrates excellent writing skills, in particular for the development of technical documents is essential.
  • Experience and knowledge of the latest developments and issues related to the humanitarian context and the

situation of frontline workers’ wellbeing (junior and senior staff) is required.

 

IV. Language requirement:

Fluency in Arabic and English (both written and verbal) is required.

 

Qualified candidates are requested to submit:

  1. Applications through UNICEF’s Talent Management System (TMS)
  2. Cover Letter
  3. CV.
  4. Financial quote as a lump sum for professional fees only,
  5. At least 3 Referees from Direct Supervisors

 

Shortlisted applicants may be invited for further technical assessment. Final recommendation will be made based on “best value for money”, i.e. the hiring section/office shall normally select the individual who quoted the lowest fee from among the candidates who are assessed as suitable for achieving all tasks on time, as per the criteria stipulated in this ToR, and based on the outcome of the evaluation/assessment conducted.

  •  

For every Child, you demonstrate… 

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

  

To view our competency framework, please visit  here

  

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

 

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts. 

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