Humber
Job title:
Digital Solutions Engineer – Emerging Technologies – ITS – FT Support
Company
Humber
Job description
Find Your Spot at Humber
At Humber, our career paths open up infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people. We learn and grow together. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.
If you are interested in higher education and want to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.
Humber, Information Technology Services provides leadership for the continuous development of a secure, flexible, and dependable IT environment that is built on a foundation of transparency, collaboration, client focus, and respect. Together we transform Client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated technology solutions to improve collaboration and communication across the Humber community improve business processes and enable better decision making through improved outcome measurement. Information Technology Services is always striving to enhance the IT experience for students, staff, and visitors
Job Details
Position Title: Digital Solutions Engineer, Emerging Technologies – ITS – FT Support
Status: Full-Time Support
Hours: 40 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus; Hybrid
Payband/Hourly Rate : Payband K / $44.52 – $51.62
What you will do:
Digital Solutions Engineers design, build, operate, maintain, and secure technical solutions that support/enable Humber’s business outcomes. Solutions typically include hardware, software, people, procedures, and/or data. Day-to-day activities for Digital Solutions Engineers include: (1) performing the “work”; (2) evolving the continuous delivery pipeline; (3) building in quality; (4) adapting to change; (5) decomposing stories; (6) owning estimates; (7) sizing stories; and (8) shipping features. Digital Solution Engineers are expected to stay abreast of industry developments and emerging technologies.
Digital Solutions is passionate about helping “the business” (Humber College Institute of Technology & Advanced Learning as well as the University of Guelph Humber) optimize the way it operates and delivers value to the community. Think of the team as creative problem solvers with a proven record of leveraging technology and supporting capabilities to deliver tangible results. Established in 2019 as a business unit of Information Technology Services, key areas of focus for Digital Solutions include (1) communication & collaboration; (2) emerging technologies (artificial intelligence & machine learning, digital identification & payment systems, virtual & augmented reality, virtual digital assistants, etc.); (3) hosting & infrastructure; (4) infrastructure access & threat protection; (5) personal computing & mobility; and (6) surveillance & security systems. The team also enables research in the Barrett Centre for Technology Innovation. In summary, Digital Solutions’ mandate is to pursue solutions that make people’s lives better!
Key Responsibilities Include
- Managing and maintaining end-user operating systems
- Configuration and execution of endpoint deployment solutions
- Application delivery
- Quality assurance testing
- Provisioning of images for deployment teams
- Troubleshooting and Documentation
- Planning service excellence projects
- Launching or executing projects
- Monitoring and controlling service excellence project performance
- Closing out service excellence projects
Qualifications
What you bring to the role:
Education :
- Four-year degree or equivalent in Computer Sciences and/or Information Technology Management.
- Information Technology Infrastructure Library v4 Foundations, Agile Certified Practitioner (Project Management Institute), and A+ (CompTIA).
- Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure (Microsoft), Oracle Linux System Administrator
- (Oracle), Red Hat Certified Engineer (Red Hat), Server+ (CompTIA), VMware Certified Professional 6.5 – Data Center
- Virtualization (VMware), AWS Certified Solutions Engineer – Professional, Network+ (CompTIA), and/or Security+(CompTIA).
Experience :
- Minimum eight years of hands-on experience in large, complex environments designing, building, operating, maintaining, and securing enterprise-class solutions of a digital nature.
Experience with the following technologies would be an asset:
- Scripting: PowerShell, AutoIT, Batch, VBS, Shell (bash, zsh), Python
- Device Management: Microsoft Intune, Windows Autopilot, Jamf Pro, Apple School Manager
- Deployment: Ghost Solution Suite (GSS), Microsoft Deployment Toolkit (MDT), AWS AppStream
- Packaging: Chocolatey, Numecent Cloudpaging, Munki, Microsoft Win32 Content Prep Tool
- Documentation and tracking: Jira, Confluence, Bitbucket (Git)
- Active Directory, Azure Active Directory (Entra ID), Group Policy.
What’s In it for you?
- An opportunity to have an impact with a post-secondary institution, poised to do great things.
- A diverse, hard-working, committed team of people who care about each other.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks.
- Highly supportive work culture
At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!
We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.
Equity, Diversity and Inclusion
Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
Accommodation
Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.
Anti-Discrimination Statement
At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion
Expected salary
$44.52 – 51.62 per hour
Location
Ontario
Job date
Wed, 31 Jan 2024 07:32:12 GMT
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