Canada Post
Job title:
Manager, Product Analytics
Company
Canada Post
Job description
Job Requisition Id: 178948
Business Function: Product
Primary City: Toronto
Other Location(s):Ottawa
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: CPMGA02
Number of Vacancies 1
Job Closing Date (MM/DD/YYYY): 03/20/2024
All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Job Description
The Manager, Product Analytics shapes the way product performance is measured, defines what questions should be asked, and scales analytic methods and tools to support the business. Responsible to define and track KPIs, support strategic initiatives, design experiments, evaluate A/B tests, implement data instrumentation, and informs on investment. The Manager is a “full-stack” data powerhouse who uses data, to drive high quality and velocity decision-making that enables the creation and development of the best products for Canadian consumers, businesses, and communities. Provides core input to decision-making across all major product strategies and initiatives in collaboration with product managers, business/strategy managers, operations, engineering, and leadership across Canada Post.
Job Responsibilities
Below are the main job requirements and responsibilities for the Manager, Product Analytics:
1. In partnership with the product leadership team, creates a systemic data-driven approach focused on outcomes delivered from product investments, that measures business and customer impact.
2. Responsible for providing insights to the business product strategies and initiatives, derived from defining and updating core metrics. Builds a culture of data-driven decisions, capitalizing on external best practices, emerging industry trends, and innovative new ways to leverage data to drive revenue and growth. Evaluates and forecasts impact of product features on users, consumers, businesses, and the ecosystem.
3. Develops and establishes analytical framework and roadmap including ad-hoc analysis, automated dashboards, and self-service reporting tools to surface data to partners.
4. Gathers insights, runs rapid experiments, and provides and communicates business and customer outcomes based on qualitative and quantitative data.
5. Dives deep into the data to understand and analyze how behaviors change with the evolution of our products and strategies.
Job Responsibilities (continued)
6. Leverages data query tools from multiple sources to amalgamate into new data sets for analytical and modeling purposes and evaluates key performance metrics and trends.
7. Develops analytical models for data generated by a variety of applications and products. Builds analytics applications and visualizations.
8. Performs data mining tasks, such as classification, regression, clustering, recommendations and text analysis.
9. Builds, evaluates and improves various algorithms at the core of existing or new data driven products. Continuously identifies opportunities and solutions to better meet business needs.
10. Manages junior analysts, assigns, approves and certifies work, and provides coaching and development opportunities to broaden skill set and experience.
Qualifications
Education
- Completed post-secondary education in a related field (Data Science, Math/Statistics, Computer Science, Engineering), graduate level preferred
Experience
- 3 to 5 years of analytics experience with the understanding of growth analytics and product analytics.
- Significant experience working with methodologies such as predictive modeling, profiling, cohort analysis, segmentation forecasting, clustering, regression, operations research and data mining
- 2 or more years’ experience managing people
Other Candidate Requirements
- Experience with SQL, Oracle, Teradatastudio, Python, SAS, Business Objects, Tableau, PowerBI and SAP BW preferred
- Experience using analytical concepts and statistical techniques
- Experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes.
- Excellent team building and leadership skills and experience
- Broad experience in business management, marketing, planning and finance, operation and project management, intimate knowledge of cross-enterprise functions and operations, is an asset.
- Demonstrated ability to build an analytical plan based on business issues
- Knowledge of IT processes and infrastructure required to support business intelligence and analytics
- Experience building aggregates and optimizing data workstreams
- Experience designing and assessing impact of A/B experiments in a fast-paced product development cycle
- Strong oral and written communication skills
- Technical background and programming experience-especially R or Python or familiarity with machine learning techniques is an asset.
Other Information
Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post’s Substance Use Policy.
Employment Equity
Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation
Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Our signature behaviours
Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination- We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride- We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.
Our values
Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do
Expected salary
Location
Toronto, ON
Job date
Sat, 09 Mar 2024 03:59:27 GMT
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