ProPivotal
Job title:
Spanish Speaking Customer Service Representative
Company
ProPivotal
Job description
Spanish Speaking Customer Service Representative
About the opening:
- Compensation: £13/hr.
- Hybrid work arrangement.
Responsibilities:
- Handle English and Spanish inbound/outbound communication channels.
- Resolve customer inquiries and complaints efficiently.
- Document troubleshooting processes effectively.
- Collaborate with colleagues to share best practices.
- Follow incident management processes to meet KPIs.
- Escalate complex issues for resolution.
- Meet support KPIs consistently.
Qualifications:
- 1-3 years of customer service experience.
- Strong problem-solving skills.
- Fluency in written and spoken English and Spanish.
- Experience meeting customer satisfaction targets.
- Ability to multitask and work diligently.
Visit to learn more about our openings!
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you’ll love. As one of the area’s largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.
ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran’s status, sexual orientation, or any other protected factor.
Expected salary
£13 per hour
Location
Oxford
Job date
Mon, 11 Mar 2024 08:04:12 GMT
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