Manager, Information Management and Services

Job title:

Manager, Information Management and Services

Company

Canada Post

Job description

Job Requisition Id: 179236
Business Function: Human Resources
Primary City: Toronto
Other Location(s):Opportunity for partial remote work available.
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: CPMGA02
Number of Vacancies 1
Job Closing Date (MM/DD/YYYY): 04/01/2024All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.Job DescriptionDetermines the HR SAP Landscape with users, and within the long-term direction and policy framework, determines the requirements for new or modified Information Systems. Provides the focal point for liaison with IT on the development of specific major systems or in making modifications to existing ones. Manages information systems on behalf of users. Maintains the integrity, confidentiality and reliability of data support systems and makes recommendations to streamline and improve upon existing practices and procedures.Job ResponsibilitiesBelow are the main job requirements and responsibilities for Manager, Information Management and Services.

• Determines in conjunction with legislation and LR the user requirements for new or modified information systems. Manages the prioritization of Information Systems on behalf of users and ensures information services provided are sensitive and responsive to meet unique user requirements.

• Investigates and makes recommendations regarding the feasibility or requests for information systems by working with potential stakeholders and users to analyze the cost/benefit to the corporation.

• Liaises with IT on the development of specific major systems or in making modifications to existing ones.

• Works with stakeholders in the development of policies, procedures and performance standards for the operation and maintenance of Corporate Information systems.

• Conducts post implementation audits of new or modified Information Systems by assessing risk factors, understanding processes and key control activities, determining the requirement objectives and scope to ensure objectives and standards are met and maintained. Provides an objective opinion on the performance of the business activity and the effectiveness of control activities. Recommends and implements corrective action.

Job Responsibilities (continued)

• Maintains the integrity, confidentiality and reliability of data contained within Information Systems and validates on a continuing basis information therein to ensure compatibility with official corporate records and establishment levels.

• Participates in training in conjunction with the appropriate functional authority to ensure the appropriate start-up, implementation and use of new or revised information systems.

• Acts as the representative on Corporate Committees to review and introduce advancements in office automation into the workplace.

• Maintains a continuing review of administrative support systems, recommends and takes action to introduce more streamlined and effective methods, practices and procedures.

• Ensures, through succession planning and training, a continuing development of competent managers for the Information Systems Management and Services function and with potential for undertaking other assignments in CPC.

QualificationsEducation

• Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training

Experience

• 3 to 5 years of relevant functional experience
• (If managing a team) 2 or more years’ experience managing people
• One or more years of experience in a unionized environment an asset

Other Candidate Requirements

• Proficient computer skills and competent with Microsoft Office programs
• Designation and or certifications programs may be required for certain positions (e.g. Finance & Engineering)
• (If managing a team) Excellent team building and leadership skills and experience
• Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving
• Strong interpersonal skills with an ability to build and maintain relationships
• Strong oral and written communication skills

Other InformationSafety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post’s Substance Use Policy.Employment EquityCanada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.AccommodationCanada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.Our signature behavioursMake the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination- We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride- We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.Our values
Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do

Expected salary

Location

Toronto, ON

Job date

Tue, 19 Mar 2024 23:31:36 GMT

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