HR Associate (PSA and PPSA)

Job title:

HR Associate (PSA and PPSA)

Company

United Nations Development Programme

Job description

Under the direct supervision of the HR Specialist, Workforce planning and Partnerships, the HR Associate will provide comprehensive and client focused HR support, ensuring efficient management of the Personnel Service Agreement (PSA) and Partner Personnel Service Agreement (PPSA) modalities.UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.1. Ensure effective administrative and implementation support on all PPSA Service Level Agreement (SLA) related matters.

• Provide assistance, information and critical inputs in response to issues arising from PPSA implementation to partners.
• Ensure proper monitoring and systematic administration of SLAs and other agreements on PPSA with current and future partners.
• Keep track of all signed SLA with current and future partners.
• Support research and analyze information on signed SLAs to resolve potential misunderstandings that may arise.

2. Ensure effective outreach support on PPSA related matters.

• Ensure regular outreach to clients and partners on PPSA and keeps them informed of work progress.
• Support research and development of materials for outreach and expansion of PPSA business line to new markets and partners.
• Support the quality control of PPSA documents; proofread documents to ensure adherence to the policy, prepare reports, presentations, etc.
• Support the UNDP survey to collect feedback from the Clients and the relevant UNDP personnel in order to measure timeliness, quality and responsiveness of the services provided by UNDP, as well as the timeliness and quality of the Client’s requests.

3. Administrative support

• Support the oversight and monitoring of the implementation of PPSA modality, collection and analysis of feedback from clients and PPSA personnel.
• Within clearly delegated authority, reviews and implements the cost recovery of services provided to clients in line with PPSA policy and SLAs and ensure quality financial reports are provided for both internal and external use in close coordination with BMS/OFM and BMS/GSSC.
• Provide administrative and budgetary support.
• Generates HR reports related to PPSA updates for monitoring purposes.

4. Contribute to Capacity Building, Knowledge Building and Knowledge Sharing on PSA and PPSA modality.

• Support capacity building through knowledge sharing for COs, partner agencies, HQ staff on SLAs and PPSA policy.
• Make sound contributions to knowledge networks and communities of practice.
• Assist with visualizations and updating information materials.
• Provides support to compilation of information and inputs in response to issues arising from PPSA implementation to partners. Provide policy advisory and other services to internal and external clients on PSA and Partner Personnel Services Agreements (PPSA) in coordination with the Policy Unit and Business Partnering Team.
• Provides inputs to BMS/OHR response to issues related to PSA and PPSA.
• Share information on corporate strategies, changes in rules and regulations, implementation of HR policies, proper use of contractual modalities, application of benefits and entitlements as it relates to PSA and PPSA policies.

The incumbent performs other duties which makes part of this role explicitly open-ended as deemed necessary for the efficient functioning of the Office and the Organization.CompetenciesCore : Full list of UNDP Core Competencies can be found

• Achieve Results – LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively – LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
• Learn Continuously – LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility – LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination – LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner – LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion – LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross-Functional & Technical competenciesBusiness Development – Knowledge Facilitation:

• Ability to animate individuals and communities of contributors to participate and share, particularly externally.

Business Management – Working with Evidence and Data

• Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.

Business Management – Operations Management:

• Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner.
• Knowledge of relevant concepts and mechanisms

HR – Assessment and Selection:

• Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs.

HR – People strategy and planning:

• Ability to develop integrated HR strategies, governance structures, policies and procedures.

Business Management – Customer Satisfaction/Client Management:

• Ability to respond on time and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests.
• Ability to anticipate client’s upcoming needs and concerns.

Required Skills and ExperienceEducation:

• Secondary education is required.
• A university degree in Human Resource, Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.

Experience:

• A minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of progressively responsible HR and/or administrative experience at the national or international level is required.
• Experience in the use of computers and Microsoft office software packages (MS Word, Excel, etc.) is desirable.
• Knowledge of web-based management systems such as ERP is desirable.
• Experience in compilation, updating and visualizations of data is desirable.
• Knowledge of UN staff rules and regulations and UNDP/UN HR administration is an advantage.
• Familiarity with HR inter-agency initiatives is desirable.

Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.DisclaimerUnder US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Expected salary

Location

New York

Job date

Thu, 11 Apr 2024 04:53:33 GMT

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