Donor Services Assistant – Northern Ireland – Part Time

Job title:

Donor Services Assistant – Northern Ireland – Part Time

Company

Trócaire

Job description

We are looking for someone with proven experience in donor/customer care, administration and data input who has an enthusiastic, positive and proactive approach to their work as well as the ability to build and maintain relationships with colleagues and external stakeholders.Are you a skilled administrator energised by the thought of working in an organisation that supports people and communities to tackle the root causes of poverty and injustice? Do you love the idea of working in a global organisation with an inclusive and collaborative culture? Then Trocaire wants to hear from you! Read on for more details about this exciting opportunityThe OpportunityTrócaire’s Donor Services Team in Northern Ireland sits within the Ireland Division and engages in donor care and income processing. As the Donor Services Assistant, you will support our work by delivering excellent donor care via various communications means, process all income for the region accurately, while collaborating with the overall Northern Ireland team. This is an interesting and varied role for a skilled, experienced administrator who possesses great attention to detail and excellent interpersonal skills. You will work as part of a supportive, hard working and collaborative team with a focus on delivering results. You will work in a place where you will add value and help change millions of lives around the world.You will work in our Belfast office, 3 days a week (between Monday and Thursday, Thursday being mandatory).About TrócaireTrócaire is an International NGO. We work with local partners in the world’s most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world.Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals:

• Promote Access to Justice;

• Achieve Climate & Environmental Justice;

• Ensure Women & Girls’ Protection, Voice & Influence;

• Save Lives and Protect Human Dignity and

• Mobilise the Public on the island of Ireland to achieve Global Justice.

Do you want to know more about Trocaire, the organisation? Find out more atRequirementsYou will report to the Donor Services & Centre Lead.The job opportunity will be offered on a permanent basis. This is a part-time job (3 days a week, preferably 2 days between Monday and Wednesday, plus Thursday) and is based in Belfast (fully office based). The salary for this role is £24,117.41.We are looking for someone with at least one year’s experience in administration, customer/donor care, data input and working with a CRM (Customer Relationship Management) such as Salesforce.The successful candidate will possess great attention to detail, excellent communication skills (both written and oral), be able to demonstrate good time management, data input, organisation and problem-solving skills, and the ability to work independently or as part of a team. Good working knowledge of MS Word and Excel is essential.We would love to add another enthusiastic, positive member to our dedicated, high-performing Donor Services team, willing to learn, show initiative and deliver results.See full job descriptionClosing Date for Applications is 2nd May 2024BenefitsWhat we can offer you:Trócaire offers a competitive package of salary and benefits including pension scheme and life assurance. We have an excellent range of work life balance friendly policies including Flexible working. Car park space nearby provided.Safeguarding Programme Participants-Children & AdultsTrócaire is committed to safeguarding people within our programmes from exploitation and abuse, and has clear expectations of all staff. Please ensure to click for more information on Trócaire’s safeguarding policies.We welcome diverse applicants to join our inclusive workforce.Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.Reasonable accommodation for applicants with disabilities can be provided to support participation in the recruitment process when requested and indicated in the application or by contacting [email protected]. See our Diversity and Inclusion statement

Expected salary

£24117.41 per year

Location

Belfast

Job date

Fri, 19 Apr 2024 22:35:39 GMT

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