Director, Trust & Estates

Job title:

Director, Trust & Estates

Company

CIBC

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitThe Director, Trust and Estates will lead the Regional team of Senior Trust and Estate Consultants, Trust and Estate Consultants and Associate Trust and Estate Consultants, overseeing business development within the Region, working with internal partners and external centers-of-influence to pro-actively grow the estates and trust business. The Director is a producing Leader, having direct responsibility for business development in their own assigned market, within the Region.At CIBC we enable the work environment most optimal for you to thrive in your role. Details of your work arrangements will be discussed at the time of your interview.What you’ll be doing

• Coach and mentor team of Consultants to successfully meet the Region’s revenue goals and overall growth strategy
• Manage risk and revenue leakage through careful review of New Business opportunities, prudent use of discounting discretion and support of Will Bank Client relationship management
• Proactively engage in succession planning, through recruitment and retention of top talent and ensuring smooth onboarding of new recruits
• Provide ongoing training and mentoring to increase the knowledge and effectiveness of the team; conduct needs assessments to identify knowledge, skill and performance gaps
• Collaborate with other members of the PW and Trust Office leadership teams to recognize successes and support improvements. Objectively investigate all client, partner and inter-departmental escalations and complaints; facilitate resolution and make recommendations for corrective action as appropriate.
• Close sufficient new business within assigned market to meet sales targets for agency and fiduciary appointments
• Pro-actively build partnerships with local representatives of Private Wealth Management, Wood Gundy, Imperial Service and with local centre’s of influence, lawyers, and accountants
• Create and implement a regional plan for sourcing business and raising awareness of CIBC Trust products
• Pro-actively refer beneficiaries to CIBC partners in order to keep funds within CIBC
• Expand professional knowledge by keeping abreast of Estates & Trusts legislative changes, jurisprudence and shifting industry trends
• Provide trust training sessions to target partner audiences and participate in client seminars
• Prepare accurate and timely monthly reporting on business development activities
• Work with CIBC Trust partners to ensure the smooth onboarding of new clients

How you’ll succeed

• You have strong client engagement skills. You meet with clients to understand their priorities, advise them on solutions, and support a forward-looking financial plan. You use your knowledge of estate planning and wealth protection to help clients meet their goals.
• You have strong relationship building skills. You engage in marketing and outreach activities to show clients you value them and their communities. You grow your network, deepen existing relationships, and collaborate with others to ensure clients are connected to the right people and opportunities.
• You know that details matter. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
• You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You’re a certified professional. You have current accreditation and good standing in Post-secondary degree or equivalent experience. It’s an asset if you are a member of a Trust Institute (MTI); and/or Trust and Estate Practitioner (TEP) Or, Allied Professional qualification (LL.B., C.A., CGA, CFP, PFPC, Ch.P. etc.) would be an asset.
• You have extensive knowledge of jurisprudence, legislation and regulations pertaining to the administration of Estates and Trusts.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 12th FloorEmployment Type RegularWeekly Hours 37.5Skills Analytical Thinking, Business Development, Business Growth Strategies, Client Relationship Management, Customer Experience (CX), Group Problem Solving, Investment Advising, People Management, Wealth Management

Expected salary

Location

Toronto, ON

Job date

Fri, 21 Jun 2024 06:23:09 GMT

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