Adecco
Job title:
Banking Operations Coordinator
Company
Adecco
Job description
Adecco is currently hiring a meticulous and detail-oriented individual to join our clients banking team as a Banking Operations Coordinator in Calgary, AB. In this role you will play a vital part in ensuring the delivery of the highest quality of customer service to clients. You will be responsible for providing day to day service to a number of independent Portfolio Managers and Brokers.
If you thrive in a fast-paced environment, excel at managing banking transactions with precision, and love the satisfaction of ensuring smooth operations, we are looking for you!
- Pay Rate: $30/hour
- Location: Calgary, AB
- Shift: 8:30am – 5:00pm OR 9:30am – 6:00pm
- Job type: Full-time | 6-month contract with possibility of extension
Here’s why you should apply:
- Paid weekly accurate and on time
- Strong health and safety programs
- Medical and dental benefits once qualified
- Free training programs
- New and quicker onboarding process
Responsibilities:
- Possess knowledge of the structure, procedures and systems utilized within the bank and support areas
- Build and maintain strong relationships with clients through the coordination of efforts with various internal departments and divisions
- Ensure that a high level of customer service is maintained with our clients by keeping them informed of any new developments, products, and all available services as they relate to their business needs
- Ensure prompt and thorough resolution of all client issues and recommend improvements in policies and procedures with the ultimate goal of continually improving our service delivery
- Act as a liaison with the various operational areas within the bank to ensure tasks are completed in a proactive and timely manner
- Conduct regular meetings with clients and document ongoing service and operational issues with respect to the client and the bank, investigate, follow and resolve
- Provide clients with guidance on the bank’s policies, procedures and training that directly impact their business
- Provide process improvement recommendations that will enhance the overall business relationship with clients
- Represent the bank professionally at client meetings/business functions.
Qualifications:
- Must be legally eligible to work, and reside in Canada
- University degree with a minimum of two years in a brokerage/service role
- Canadian Securities Course (CSC) is required
- Canadian Practices Handbook (CPH) a definite asset.
- Financial industry experience is required
- Knowledge of the regulatory and legal aspects of the industry
- Knowledge with Microsoft Office is highly preferred
- Self-starter with the ability to work independently and also within a team environment
- Highly motivated and enthusiastic individual who demonstrates can do attitude with the ability to work in a high volume, fast paced environment
- Strong interpersonal skills
- Strong verbal and written communication skills
Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.@@j
CAB6602
Expected salary
$30 per hour
Location
Toronto, ON
Job date
Fri, 05 Jul 2024 22:12:36 GMT
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