Benefex
Job title:
Billing Specialist
Company
Benefex
Job description
Who are Benefex? 💚💜We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience. We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀Why should you apply? 🌟
- Autonomy: as our first Billing Specialist hire, you will help shape the role and have the opportunity to create/improve processes
- Impact: shifting to a more proactive way of working with customers to ensure on time payments
- Challenge: reducing DSO days and improving customer NPS
- Customers: creating commercial value-led relationships with customers
- Top 10 Employer, Sunday Times Best Places to Work Awards
- Work for a profitable, fast-growing market leader in the online reward and benefits space
**Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position**Great benefits:💰 £40,000🤸 Flexible work – choose a working setup that works for you, our only ask is to see you 1-2 times a month in the office and you must be based in the UK or Ireland.✈️ 25 days holiday plus your local bank holidays🎂 Your birthday off❤️ Two half day wellbeing days🩺 Healthcare cash plan to cover the costs of day to day healthcare🧠 Employee Assistance Plan 24/7 365 support🤒 Income Protection (75%) and life assurance (4x salary)🤑 Pension scheme💳 £50 monthly allowance to spend on whatever takes your fancy, your very own Benefex card will be topped up at the start of each month!Role Overview 🚀Benefex continues to grow quickly both organically and via acquisition, as we grow the finance function our centralised Accounts Receivable team requires a Billing Specialist to ensure that our customers receive accurate and timely invoicing.The Billing Specialist role reports to the Finance Manager and will be responsible for the accurate and timely processing of all customer billing across various business segments.To be successful the role holder will interact on a regular basis with a variety of parties including the customer account directors and consultants, the wider finance team and customers directly to ensure an exceptional customer payment experience.Responsibilities 🤘
- Ownership of customer contact details set up and maintenance on the system to ensure accurate delivery of invoicing and correspondence
- Collaborating with the business and credit control to ensure billing accuracy in line with contractual arrangements to reduce subsequent queries and amendments that may delay collection
- Authoring reports to measure success of the AR team and contributing to Board level reporting
- Perform write offs, invoice amendments, credit notes where applicable
- Seeking improvements to processes and leveraging technology (inc AI) to automate
- Take ownership of internal and external queries effectively and efficiently
What are we looking for? 🔎
- Demonstrable General Accounts Receivable/Invoicing experience
- Experience in multicurrency invoices and non-UK VAT knowledge
- Knowledge of AR/Accounting software (NetSuite is desirable)
- Experience in stakeholder management (internal and external)
- Commercial awareness & communication skills – enabling meaningful interactions, navigating sensitive situations, resolving conflicts, and fostering connections both internally and externally across various stakeholder groups.
- Ability to prioritise, multi-task and work to tight deadlines.
- Proficient in Excel (including lookups and pivot tables).
- Professional with a positive outlook and “can do” attitude
- Used to working with minimal supervision in a team-oriented environment.
- Ability to work effectively in a high growth environment and in a rapidly changing organisation.
Even if you don’t meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our to see if there is something else that might be a good fit for you.Our interview process✌ Benefex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.📞 Initial informal call with the Talent team🧪 Online tests in numeracy and logical reasoning⏳ Interview with the Finance Manager and a member of the team🤩 Final interview with the DirectorWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.
Expected salary
Location
Southampton
Job date
Sun, 21 Jul 2024 07:47:55 GMT
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