Love Success
Job title:
Customer services coordinator | Temp to Perm | up to £38,000
Company
Love Success
Job description
Customer Services Coordinator – ConstructionTemp to PermanentCity-basedup to £38,000Our client is an international property development firm that specialises in high-end, luxury apartments. They are recruiting on a temporary basis initially, (for around 6 months) for an experienced customer services coordinator, ideally from the construction or real estate sector to work in one of their London developments, acting as a key point of contact for customer queries.You will provide aftercare for purchasers of newly built homes within the warranty period. As a main point of contact for customers, you will offer guidance and assistance to matters raised to identify and understand the scope of problems and follow remedial works through to completion within specified timescales.Duties will include:
- Logging defects and keeping the data system up to date at all times.
- Follow up on outstanding remedial works and take appropriate action to ensure works are completed within specified timeframes.
- Carry out all necessary calls in relation to the customer journey, maintaining a strong communication path with the customer.
- Issue instructions to sub-contractor and chase as appropriate to ensure target dates are met.
- Organise the Customer Care Operatives daily diary, including coordinating works.
- * Issue contra-charge notices to sub-contractors
- Assist the Customer Service Manager with day-to-day business and customer requirements.
The ideal candidate will have previous experience in this sector and will be happy to commit to an ongoing temporary assignment through Love Success, with a view to a permanent hire after 6 months. This is a fully office-based role.Salary is dependent on experience.Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you’re a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.Love Success is proud to serve as an Employment Agency for this vacancy.
Expected salary
£35000 – 38000 per year
Location
London
Job date
Tue, 23 Jul 2024 03:01:43 GMT
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