Canadian Western Bank
Job title:
Senior Business Coordinator
Company
Canadian Western Bank
Job description
At , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:Putting people first and building relationships with intentionSeeking out and embracing new ideasBelieving that how we do things is as important as what we doRole specificationsEveryday flexibility. Hybrid work environments. On-site requirements.The opportunityThe Senior Business Coordinator provides outstanding customer service through the development of relationships and delivery of administrative support by preparing, auditing, and processing lease documentation.The day-to-dayCustomer service. Lease administration. Process optimization.Execute exceptional customer service. Effectively and efficiently respond or resolve all customer inquiries and concerns in a professional and respectful manner. Manage visitors, Surveys, Emails, and telephone calls with a sense of urgency. Exercise discretion and respect the confidentiality of all customer and vendor transactionsPerform complex lease/ Loan processes. Enter credit applications, process information or documentation requests, verify lease/ loan information and generate and distribute documents as required. Adjust customer accounts while following policies and guidelines.Administer customer files. Update and process, amendments, contact changes, address changes, banking information, etc. as requested by customers.Process optimization. Review all customer inquiries and cancelations for learnings and future optimization of internal processes. Identify opportunities to enhance internal processes, products, and services. Collaborate with sales team to deliver best in class service. Review user acceptance testing to ensure any changes will function in production and meets our internal and external needs.Foundational knowledge and experience to grow fromPost-secondary education in Business Administration with a focus in Finance and 5+ years experience in a dedicated administrative role – or equivalent/relevant training and experience.Intermediate skill level in MS Office and ability to learn other credit and/or sales applications and programsSkills and competencies that will take you furtherAnalytical. Superior communication. Customer centric focus. Agile.Strong analytical skills, keen attention to detail and proven experience maintaining accurate documentationCapability to think proactively & act efficiently while providing logical solutionsService oriented skills with the highly developed ability to build relationships at all levels of the organizationExcellent communication, interpersonal and organizational skillsAbility to work effectively independently and collaboratively in a team environmentDemonstrated ability to learn quicklyWillingness to be flexible and adaptable to changing prioritiesWhy work with us?Your success is our obsession! And our benefits back it up.Wellness matters. We offer an award-winning benefits package that includes:hybrid work environmentseveryday flexibilitycompany-funded health coveragehealth care spending accounta flexible wellness programgenerous time-away options to unplug, rest & recover.Career development. We commit to our employees’ development and help them reach their professional goals with:organization wide coaching servicesmentorshipeducation support & training programs.Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.Equip your career with CWB National Leasing. Apply today.#LI-AI1As an equitable employer, CWB Financial Group is committed to providing a safe and where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require during any part of the recruitment or selection process, please reach out.Closing Date:
- Position closes at 12:01am on the close date identified below. 08/24/2024
Expected salary
Location
Winnipeg, MB
Job date
Sat, 10 Aug 2024 01:13:12 GMT
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