Senior Operations Associate, Youth Engagement

Unicef

Job title:

Senior Operations Associate, Youth Engagement

Company

Unicef

Job description

Organization OverviewUNICEF USA (“UUSA” or “We”) relentlessly pursues a more equitable world for every child, upholding the rights of all children and empowering every child, everywhere. We also support the fundamental belief that children should have a voice and role in shaping their futures and the futures of their communities.
Over eight decades, the United Nations Children’s Fund (UNICEF) has built an unprecedented global support system for the world’s children, and has boldly taken on the biggest, seemingly impossible challenges facing children. UNICEF relentlessly works day in and day out to deliver the essentials that give every child an equitable chance in life: health care and immunizations, safe water and sanitation, nutrition, education, emergency relief and more. UNICEF USA advances the global mission of UNICEF by rallying the American public to support the world’s most vulnerable children.
We know that sustainable change is attainable, but it can’t be achieved alone. It takes a committed team – individuals, governments, corporations, volunteers and staff – who demonstrate a relentless commitment to working tirelessly, day in and day out in some of the toughest, hardest to reach places. Big problems need big solutions, and we harness our collective, global voice and energy to do more good, in more places for children. We will never stop supporting UNICEF to develop smarter, more cost-effective solutions; scaling up proven, data-driven programs; and harnessing new technologies to create measurable change for children.
UUSA is organized under the laws of New York State as a not-for-profit corporation. As such, UUSA is a tax-exempt organization as defined under Section 501C(3) of the Internal Revenue Code and is governed by an independent, non-salaried Board of Directors.Position: Senior Operations Associate, Youth EngagementLocation: RemoteFLSA Status: ExemptSalary: The estimated salary range for this role is $60,170 – 72,200. The midpoint for this salary range is $72,200. Actual pay will vary based on varying factors, including but not limited to relevant experience.Position DescriptionReporting to the Assistant Director of Youth Engagement, the Senior Operations Associate works collaboratively with internal and external stakeholders to support our programming to mobilize and empower youth at scale in support of child rights and strategic advocacy priorities. The position works to support staff and programs aimed at youth club and youth leader network recruitment, retention, engagement, stewardship, operations, and management of data and digital platforms. They will also help to gather and maintain constituent and group data and track key performance indicators (KPIs) aligned with our engagement strategies.Position ResponsibilitiesResponsibility #1 UNICEF Youth Club program support – 40%

  • Provide project management support.
  • Lead UNICEF Youth Clubs application processing and approvals.
  • Collaborate with Community Engagement Associates on the UNICEF Youth Clubs retention and recruitment strategies from a national operations perspective.
  • Work with internal constituency management systems to manage and maintain clear data of club records to help support and inform engagement strategy and keep relevant parties informed on goals trajectory including the vetting and approve UNICEF Club applications.
  • Support retention efforts by regularly engaging in community platforms for UNICEF Club youth and advisors.
  • Lead on the procurement of club merch, communication with vendors, and tracking of inventory for CACR.

Responsibility #2 Youth volunteer service support – 30%

  • Manage the volunteer email account, which includes responding to inquiries from volunteer constituents and keep standard responses documentation up to date.
  • Support youth leadership programs through the recruitment process, managing data, processing stipends, interviewing individuals and communicating with candidates
  • Assist with day-to-day operations and skill building trainings for our youth leadership programs
  • Help in the planning and execution of regional and national leadership development trainings and community building events.

Responsibility #3 Program documentation and reporting for UNICEF USA youth- 15%

  • Create, organize and document internal standard operating procedures including, but not limited to, management of external facing email accounts, club approvals/rejections, club retention and recruitment projects and other projects as needed.
  • Support projects related to youth training strategy development and recognition strategies, such as planning strategy meetings, tracking project activity, etc.
  • Assist in developing reports and presentations, writing briefs, basic data analysis and reporting, creating surveys, etc.
  • Analyze data using Excel and other productivity tools to gauge performance and strategy.

Responsibility #4 Financial support – 10%

  • Support the CACR team with the management of invoices and contracts, submitting documents for payment on a timely basis
  • Track and manage vendor payments and support team expense reporting

Responsibility #5 Other – 5%

  • Other duties, as assigned.

Qualifications:

  • Bachelor’s degree and a minimum of three years related experience business operations, event planning, volunteer or club management, data analysis, presentation of data in verbal and written forms, or other relevant employment preferred.
  • Knowledgeable of project management principles and approaches.
  • Experience with volunteer management, and a passion for inspiring others through relationship management.
  • Ideal candidate will be organized, strategic, resourceful and energetic self-starter with the ability to manage multiple priorities and work autonomously with attention to detail.
  • Innovation, creativity, and a team player mentality are necessary for success in this role.
  • Proven ability to work well with a diverse group of people in a team setting.
  • Excellent interpersonal and communication skills are essential, both written and verbal
  • Proven ability to prioritize; work independently; handle multiple, complex tasks simultaneously; and to generate pragmatic solutions to challenges.
  • Strong customer service approach to interactions with colleagues and partners; ability to navigate complex environments, and help build relationships with a variety of stakeholders.
  • Strong organizational and administrative skills, including proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability and enthusiasm to further UNICEF USA’s mission.

Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.Due to the high volume of applications received, only those selected for an interview will be contacted. UNICEF USA is proud to be an Equal Opportunity EmployerWe do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. UUSA is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at .

Expected salary

$60170 per year

Location

New Jersey

Job date

Sat, 17 Aug 2024 23:24:42 GMT

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