Specialist Recruit
Job title:
Customer Service Administrator
Company
Specialist Recruit
Job description
Administrator – Client ServicesJob Type: Full Time, PermanentLocation: Redhill, SurreyWorking Hours: 37.5 hours per week, Monday to FridaySalary: £22,500 – £25,000 per annum depending on experienceBenefits
- Holidays 22 days plus bank holidays
- Discretionary bonus
- Access to Pension scheme
Our client is a long-established international consultancy working with large, multi-site clients. They are seeking a driven and enthusiastic individual for their invoice validation service.The Role –As an integral part of their operations, you will work in a small specialist group providing an exceptional service reviewing and correcting queries raised on supplier invoices for major clients. The role will include:
- Monitor Supplier billing files on a monthly basis to ensure all energy invoices are received on time and in full.
- Perform final invoice validation checks to make sure all invoices are correct before payment files are produced and sent to the customer.
- Investigate reasons for failed invoices by actively managing all mis – matches identified
- Raise and log all queries that are identified with the supplier and manage the queries through to resolution
- Produce payment files to send to the client within the agreed SLA for the client to be able to make payment on time.
- Run monthly data reports
- Collaborating with Other Departments – Effective communication with various departments such, energy consultants, administration and finance is crucial. This collaboration ensures accurate billing and assists with resolving any discrepancies.
Key Skills and Experience –
- A strong customer service ethos.
- Good written and verbal communication skills.
- Ability to work under pressure and manage multiple deadlines
- Computer literate in MS office (especially excel)
- Demonstrated ability to organise and prioritise work efficiently under deadlines.
- Team – player you enjoy working closely with other de – apartments.
- An eye for detail and the ability to prioritise work and initiative are vital elements of this role.
- On the job training in our systems will be provided.
This is an important administrative role and, for the right person, may lead to other opportunities within the Company.
Expected salary
£22500 – 25000 per year
Location
Redhill, Surrey
Job date
Tue, 03 Sep 2024 04:53:18 GMT
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