Support Secretary

Job title:

Support Secretary

Company

NHS

Job description

To provide an efficient clerical support service to the Consultant Histopathologists and the department. This will involve the distribution of histology reports, filing of information and request forms, distribution of material for second opinion. They will be the initial point of contact for callers to the department either via telephone or in person.This job description is an indicative summary of the duties for this role however the post holder will be expected to carry out any other duties as required, consistent with responsibilities of the grade.Main duties of the jobA major part of the role involves extracting histological slides and retrieving cases needed for MDT meetings and liaising with staff of all grades in the department to ensure all information is available for the meeting.They will be the initial point of contact for callers to the department either via telephone or in person. Successful candidates would be expected to work during core laboratory hours of Monday to Friday 08.30 to 17.00.Candidates must have a minimum of GCSE Mathematics and English or equivalent. In addition, candidates with a word processing and / or typing qualification such as OCR I / II or equivalent would be advantageous. Potential candidates should be motivated, keen to learn and develop new skills, have a flexible approach to work and be able to operate under pressure as part of a team in an often busy clinical laboratory environment.About usThe Black Country Pathology Services (BCPS) is the Hub site based at Royal Wolverhampton New Cross Hospital Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.Date posted30 August 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annumContractPermanentWorking patternFull-timeReference number225-BCPS-6456496Job locationsNew Cross HospitalWolverhamptonWV10 0QPJob descriptionJob responsibilitiesTo perform all duties outlined below in accordance with departmental Standard Operating Policies and Procedures.To provide basic clerical and administrative support to the department.To contribute to the accurate and timely distribution of histology and cytology reports, including producing additional copies as and when required.To receive, sort, distribute and prioritise incoming mail.To ensure correct postal service used for outgoing mail and ensure outgoing mail is correctly packaged.Provide first point of contact for written, telephone and face to face enquiries on behalf of the department, using judgement to establish the validity and priority of the contact. To take messages/action as required.To maintain an accurate and up to date filing system.To provide a copy typing service for the department.Ensure that case notes are available for Consultant Histopathologists when required, and ensures that case notes are despatched to the appropriate department or returned to file when no longer required.Collate material required for MDT and audit meetings.Locate cases, retrieve slides and escalate specimens to urgent status when required.To enter Histology data onto the computer, during any absence of the data entry staff, (maintaining competency by booking in at least 2 cases per week).To implement office standard operating procedures.To undertake any additional training or professional development relevant to the post.To comply with Health and Safety rules and regulations and to maintain confidentiality as required by the Data Protection Act.Take part in collating all HER2 information and sending off materials for further investigation. Monitor of returned results, to include booking back in.To assimilate slides and reports for Audit meetings, and MDT meetings as and when required, and to return material to file after use.Scanning of archived paperwork as required.To monitor the Materials handling database and chase up outstanding slides/blocks for return as necessary. Job descriptionJob responsibilitiesTo perform all duties outlined below in accordance with departmental Standard Operating Policies and Procedures.To provide basic clerical and administrative support to the department.To contribute to the accurate and timely distribution of histology and cytology reports, including producing additional copies as and when required.To receive, sort, distribute and prioritise incoming mail.To ensure correct postal service used for outgoing mail and ensure outgoing mail is correctly packaged.Provide first point of contact for written, telephone and face to face enquiries on behalf of the department, using judgement to establish the validity and priority of the contact. To take messages/action as required.To maintain an accurate and up to date filing system.To provide a copy typing service for the department.Ensure that case notes are available for Consultant Histopathologists when required, and ensures that case notes are despatched to the appropriate department or returned to file when no longer required.Collate material required for MDT and audit meetings.Locate cases, retrieve slides and escalate specimens to urgent status when required.To enter Histology data onto the computer, during any absence of the data entry staff, (maintaining competency by booking in at least 2 cases per week).To implement office standard operating procedures.To undertake any additional training or professional development relevant to the post.To comply with Health and Safety rules and regulations and to maintain confidentiality as required by the Data Protection Act.Take part in collating all HER2 information and sending off materials for further investigation. Monitor of returned results, to include booking back in.To assimilate slides and reports for Audit meetings, and MDT meetings as and when required, and to return material to file after use.Scanning of archived paperwork as required.To monitor the Materials handling database and chase up outstanding slides/blocks for return as necessary.Person SpecificationQualificationsEssential

• GCSE in English and Mathematics at grade C or above.

Desirable

• Typing qualifications Eg RSA

ExperienceEssential

• Demonstrable experience of using a computer/keyboard.
• Experience of a numerical filing system.
• General admin & clerical experience.

Desirable

• Experience of audio typing

Person SpecificationQualificationsEssential

• GCSE in English and Mathematics at grade C or above.

Desirable

• Typing qualifications Eg RSA

ExperienceEssential

• Demonstrable experience of using a computer/keyboard.
• Experience of a numerical filing system.
• General admin & clerical experience.

Desirable

• Experience of audio typing

Expected salary

£23615 per year

Location

Wolverhampton

Job date

Wed, 04 Sep 2024 07:41:05 GMT

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