Reception/Admin

Job title:

Reception/Admin

Company

NHS

Job description

Job summaryWe are looking for a new team member to join our reception team and help us deliver high quality customer service to our patients, both face to face and via the telephone.Main duties of the jobMain duties of the jobThe vacancy is for 28 hours weekly to be worked across 5 days between the hours of 8:30am and 6pm. There will be a regular working pattern but some flexibility to cover holiday and sickness would be expected. If you are passionate about patient care and would like to work on the frontline of the NHS apply today. We offer an NHS pension and generous holiday allowance. Rate of pay is negotiable depending on experience.About usOverview of your organisationCrossfell Health Centre is a busy family surgery in Middlesbrough serving approx. 9000 patients. Our team currently comprises of 3 GP Partners, 5 Salaried GP, an experienced nursing team and over 25 skilled administrative staff providing support to both our patients and clinical team.Date posted05 September 2024Pay schemeOtherSalary£11.44 an hourContractPermanentWorking patternPart-timeReference numberA1042-24-0001Job locationsCrossfell RoadMiddlesbroughClevelandTS3 7RLCrossfell Health CentreCrossfell RoadMiddlesbroughClevelandTS3 7RLJob descriptionJob responsibilitiesYou will be a key player on the front line for the surgery, talking to patients, finding out their needs and helping them access appropriate medical services, dealing with appointments, prescription requests and general administrative tasks. Job descriptionJob responsibilitiesYou will be a key player on the front line for the surgery, talking to patients, finding out their needs and helping them access appropriate medical services, dealing with appointments, prescription requests and general administrative tasks.Person SpecificationExperienceEssential

• Essential criteria
• We are highly dedicated to quality improvement and patient satisfaction therefore the ideal candidate will have: Experience of working in GP Practice (essential) Excellent communication skills Be able to multi-task and work efficiently in a fast moving environment Have a friendly and understanding approach when dealing with staff and patients Have strong IT skills (SystmOne) and call handling experience Bring a positive can-do attitude to the table
• ExperienceEssential criteria
• At least 1 year of working in General Practice

Desirable

• Prescription Clerk experience

Person SpecificationExperienceEssential

• Essential criteria
• We are highly dedicated to quality improvement and patient satisfaction therefore the ideal candidate will have: Experience of working in GP Practice (essential) Excellent communication skills Be able to multi-task and work efficiently in a fast moving environment Have a friendly and understanding approach when dealing with staff and patients Have strong IT skills (SystmOne) and call handling experience Bring a positive can-do attitude to the table
• ExperienceEssential criteria
• At least 1 year of working in General Practice

Desirable

• Prescription Clerk experience

Expected salary

£11.44 per hour

Location

Middlesbrough, North Yorkshire

Job date

Mon, 09 Sep 2024 06:20:40 GMT

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