Practice Manager

Job title:

Practice Manager

Company

NHS

Job description

Full-time or part-time (minimum 30 hours per week over 4 days)Following the relocation of our previous Practice Manager, we are looking for a manager with excellent interpersonal and leadership skills to join our friendly team.The successful candidate will be proactive with operational skills and experience, along with the ability to identify opportunities and develop, implement and maintain systems and processes.They will also be team focused, providing support and guidance to the team and encourage an inclusive working environment to enhance and improve services.We welcome applications from candidates without general practice experience who can demonstrate they have the transferable skills required.Main duties of the jobThe role is responsible for compliance, HR, premises management, health and safety and IT and we are looking for someone with knowledge and experience in these areas. This will be supported by an Administrator/Finance Assistant.About usWith a patient population of over 6,000 patients, we have two partners and committed clinical and administrative teams.Located in Bow and within walking distance of tube stations, on-site car-parking is also available.We are rated Good by CQC.Date posted12 September 2024Pay schemeOtherSalary£45,000 to £55,000 a year (pro-rata for part-time)ContractPermanentWorking patternFull-time, Part-timeReference numberA3888-24-0001Job locationsThe Tredegar Practice35 St. Stephens RoadLondonE3 5JDJob descriptionJob responsibilitiesa) Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.b) Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.c) Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.d) Ensure employment law and legislation is adhered to.e) Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.f) Provide support and advice to the partnership and keep them updated on practice matters.g) Keep up to date with developments and changes within primary care.h) Oversee payroll (outsourced) and pensions in conjunction with the Finance Administrator, ensuring accurate reporting and submissions.i) Assist in the financial aspects of the practice, working closely with the partners and Finance Administrator.j) Ensure the practice explores all opportunities to maximise income and reduce expenditure in collaboration with the partners.k) Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.l) Manage the significant event and complaints processes, in line with current legislation and guidance.m) Manage contracts and maintenance for services and equipment.n) Oversee the review and update of all practice policies and procedures.o) Lead and coordinate projects within the practice.p) Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).q) Coordinate the practice development plan and business continuity plan.r) Assist in the preparation of business cases for new services, as required.s) Ensure on-going CQC compliance.t) Ensure the practice maintains compliance with its NHSE contractual obligations.u) Provide advice and support to the staff and the partnership to ensure effective team working.v) Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.w) Facilitate partners and practice meetings and maintain an up-to-date action plan.x) Support user (patient) feedback re practice services via whatever routes appropriate.y) Manage estates and facilities, including health and safety aspects and risk assessments.Job descriptionJob responsibilitiesa) Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.b) Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.c) Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.d) Ensure employment law and legislation is adhered to.e) Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.f) Provide support and advice to the partnership and keep them updated on practice matters.g) Keep up to date with developments and changes within primary care.h) Oversee payroll (outsourced) and pensions in conjunction with the Finance Administrator, ensuring accurate reporting and submissions.i) Assist in the financial aspects of the practice, working closely with the partners and Finance Administrator.j) Ensure the practice explores all opportunities to maximise income and reduce expenditure in collaboration with the partners.k) Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.l) Manage the significant event and complaints processes, in line with current legislation and guidance.m) Manage contracts and maintenance for services and equipment.n) Oversee the review and update of all practice policies and procedures.o) Lead and coordinate projects within the practice.p) Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).q) Coordinate the practice development plan and business continuity plan.r) Assist in the preparation of business cases for new services, as required.s) Ensure on-going CQC compliance.t) Ensure the practice maintains compliance with its NHSE contractual obligations.u) Provide advice and support to the staff and the partnership to ensure effective team working.v) Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.w) Facilitate partners and practice meetings and maintain an up-to-date action plan.x) Support user (patient) feedback re practice services via whatever routes appropriate.y) Manage estates and facilities, including health and safety aspects and risk assessments.Person SpecificationQualificationsEssential

• Literacy and numeracy skills sufficient to manage a small to medium sized business

Desirable

• Leadership and/or management qualification

ExperienceEssential

• Experience of managing multidisciplinary teams
• Experience of performance management including appraisals, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects
• Experience of HR processes, workforce planning and development

Desirable

• Experience of working in a healthcare setting
• NHS/primary care general practice experience
• Relevant health and safety experience

Person SpecificationQualificationsEssential

• Literacy and numeracy skills sufficient to manage a small to medium sized business

Desirable

• Leadership and/or management qualification

ExperienceEssential

• Experience of managing multidisciplinary teams
• Experience of performance management including appraisals, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects
• Experience of HR processes, workforce planning and development

Desirable

• Experience of working in a healthcare setting
• NHS/primary care general practice experience
• Relevant health and safety experience

Expected salary

£45000 – 55000 per year

Location

East London

Job date

Sat, 14 Sep 2024 07:56:46 GMT

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