IHG Hotels & Resorts
Job title:
General Manager – Kimpton Charlotte Square Edinburgh
Company
IHG Hotels & Resorts
Job description
Job Description:Why We’re Here
We believe heartfelt, human connections make people’s lives better. Especially the people who work here.Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.Your work here has meaning. You’re here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It’s what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.How We’re Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.It all flows from you. The lively, rebellious, genuine you – with your diverse background, talents, experiences, and plucky personality – is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.That’s what we seek out and celebrate. It’s people of all kinds who share a knack for creativity and self-leadership. People who don’t need to be told what to do to get things done. People who have an innate passion for making others’ lives better.It adds up to a work environment that’s a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you’ll feel it too.Kimpton Charlotte Square Edinburgh – General ManagerWe are seeking an accomplished General Manager to lead the Kimpton Charlotte Square Hotel, a flagship luxury property located in Edinburgh’s prestigious New Town, a UNESCO World Heritage Site. This is a unique opportunity to helm a property that merges Georgian heritage with modern luxury, offering an unmatched guest experience in one of the city’s most iconic settings.As the General Manager, you will oversee the day-to-day operations, commercial growth, and strategic direction of the hotel, ensuring it remains a leader in Edinburgh’s competitive luxury market. You’ll work in close collaboration with our cluster team, to drive business performance, maintain high standards of service, and lead a team of 185 employees to success. With 2024 shaping up to be another strong year for the Edinburgh market-buoyed by major events like the Edinburgh Festival and international incentive business-you’ll have the exciting challenge of maintaining momentum and growing our international profile.Your role will be instrumental in ensuring our continued commercial success, including overseeing our acclaimed restaurant, BABA, offering a vibrant hub for both special occasions and business gatherings. This is a vital aspect of the hotel’s luxury appeal, so a strong background in Food & Beverage management is key.A little taste of your day-to-day:
- Drive Commercial Strategy: Boost high-value bookings, while keeping the hotel a top destination for luxury travelers alike.
- Elevate Guest Experience: Ensure consistent luxury service with a focus on high satisfaction, especially during peak seasons.
- Cluster Collaboration: Partner with InterContinental Edinburgh’s GM to streamline operations across HR, finance, sales, and maintenance.
- Sales Leadership: Represent the hotel to strengthen relationships and grow international sales.
- Seasonality Management: Optimise business during low periods and maximise occupancy and F&B profitability during peak seasons.
- Stakeholder Engagement: Foster partnerships, especially in F&B, to ensure seamless collaboration and standout offerings.
- Operational Oversight: Manage spa, gym, and other facilities, enhancing revenue and guest satisfaction.
What we’d like from you:
- Luxury Hospitality Experience: Extensive background in managing luxury hotels with a focus on commercial sales and international operations.
- Commercial Success: Proven ability to drive profitability, manage high ADR, and grow market share in competitive luxury markets.
- F&B Expertise: Strong understanding of Food & Beverage, with a successful track record of partnering with top restaurants and delivering exceptional dining experiences.
- Cultural Ambassador: Represent the Kimpton brand with elegance and warmth; familiarity with Edinburgh and the Scottish market is a plus.
- Leadership & Teamwork: Inspiring leader who excels in collaboration with cluster partners and corporate teams.
- Adaptability: Able to thrive in a seasonal market while maintaining high operational standards year-round.
What we offer youAt IHG we give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and you will become part of our ever-growing global family.
Expected salary
Location
United Kingdom
Job date
Sat, 28 Sep 2024 04:32:03 GMT
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