Royal Bank of Canada
Job title:
Senior Business Systems Analyst (GCS)
Company
Royal Bank of Canada
Job description
Job SummaryJob DescriptionWhat is the opportunity?The Advanced Observability team offers a unique opportunity to be at the forefront of product, innovation, and strategy; shaping the future of RBC’s Cyber Technology Observability. In this dynamic role, you’ll dive deep into cutting-edge technologies, re-imagining the way we monitor our services, and ensuring seamless operations. You will collaborate with brilliant minds across the organization, uncovering insights from vast amounts of data, and developing game-changing solutions that push the boundaries of what’s possible. If you’re driven by curiosity, passionate about technology, and eager to make a tangible impact, this is the opportunity you’ve been waiting for.What will you do?Collaborate with technology stakeholders to identify Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)Conduct information gathering sessions with SMEs to gather and analyze KRI/KPI metricsDevelop and maintain Tableau dashboards to visualize data insights to senior managementPlan and lead bi-weekly senior management meetings, presenting reports with concise and clear communicationExamine existing business processes to identify areas for improvement, proposing solutions, and creating documentationContinuously monitoring dashboards, notifying SMEs of compliance breaches and areas of risk to ensure systems stay aligned with business needsWork in Jira to manage user stories, perform user acceptance testing, and validating results meet business and IT objectivesWhat do you need to succeed?Must Have:Experience building and maintaining Tableau (or equivalent) dashboardsProfessional Business Systems Analyst experience in a project-based environmentAdvanced communication and presentation skillsConflict resolution skillsAdvanced Excel and PowerPoint skillsNice-to-Have:Certified Business Analysis Professional (CBAP)What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-Hybrid#LI-POST#LI-AS#TECHPJJob Skills Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis, Tableau (Software)Additional Job DetailsAddress: 330 FRONT ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2024-09-10Application Deadline: 2024-09-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Expected salary
Location
Toronto, ON
Job date
Fri, 13 Sep 2024 22:29:01 GMT
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