Training Impact Evaluation Survey Consultant

CTG overview:
CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
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Overview of position:
Our client was established in 1997. They leads, coordinate & implement mine action under United Nations legislative mandates of both the General Assembly & the Security Council. They support the UN’s vision of “a world free from the threat of mines, Explosive Remnants of War (ERW) including cluster munitions & Improvised Explosive Devices (IEDs), where individuals & communities live in a safe environment conducive to sustainable peace & development where no one is left behind, where the human rights & the needs of victims are met & where they are fully integrated as equal members of their societies.”
Our client is a unit within the Office of Rule of Law & Security Institutions (OROLSI) within the Department of Peace Operations (DPO). They operate under UN legislative mandates of both the General Assembly & the Security Council or at the request of the UN Secretary General or his designated official. When instructed by the Security Council or called upon by Member States, our client deploys under humanitarian, peace & security mandates. Their main headquarters is in the UN Secretariat, New York with a sub office in Geneva. Our client provides direct support & assistance in the areas of explosive ordnance threat mitigation to 18 countries / territories / missions, has a standby rapid response capacity & global Technical Advisors in the field of IED’s & Weapons & Ammunition Management (WAM). As an office within DPO, they support peacekeeping & special political missions in accordance with Security Council mandates.
Their Iraq program was formally established in June 2015, at the request of the UN Under Secretary General for Peacekeeping Operations (DPKO) & the Special Representative of the Secretary General for Iraq, to lead the UN efforts to mitigate explosive threats in the country, as well as to support the enhancement of national & regional mine action capacities. Our client is supporting multiple layers of operations under their Iraq Strategic Plan which focuses on three main components: namely technical support, Explosive Ordnance Risk Education (EORE) & Explosive Hazard Management (EHM). Their Iraq has offices in both Baghdad & Erbil.

Under the direct supervision of the Technical Support Team Lead, the Ministry of Interior (MOI) Training Impact Evaluation Survey Consultant will be assigned to undertake the following responsibilities:

Summary:
The assignment “MOI Training Impact Evaluation Survey” will aim to do a survey through interviews with the Ministry of Interior training school staff & past students to evaluate the level deployment & utility of the skills acquired from successfully completing training courses for the period January 2017 to December 2023. The findings of the study will be captured in a report after all field work is completed.

Description:
The MOI requested our client in Iraq support to increase the capacity & sustainability of the MOI Explosive Ordnance Disposal / Improvised Explosive Device Disposal (EOD / IEDD) teams. The national mine action entities have historically dealt with landmines & Unexploded Ordnance (UXO),’ however ISIL left a broad range of IEDs & other ERW. The clearance of these items has been ongoing through area clearance however the MOI EOD / IEDD teams are increasingly involved in safe disposal of IEDs, UXO & ERWs in the areas retaken from ISIL. This clearance will enable the IDPs to safely return to the area of origin, resume normal lives & support the rehabilitation of infrastructure. The training encompasses both EOD, IEDD & also the enabling activities which lead to the EOD & IEDD teams being tasked & evidence being safely collected. These supporting courses cover Explosive Hazard First Responder, GPS & post blast investigation, The training will be conducted by the MOI Trainers with oversight & mentoring from our clients National Train the Trainer (T3) staff. Their T3 staff are supported by the international technical staff.

The scope of work for the evaluation survey includes, but is not limited to, the following tasks, with the support from the MOI training school & the Technical Support Team Lead:
Tracing graduate personnel through the MOI chain of command to current positions / duties.
Analysis of the current positions, duties & percentage of personnel lost to the system & not fulfilling roles they were trained for.
Engagement with course graduates for relevance, suitability & safety of course provided. Questionnaires & interview.
Validation of course through accident rates for graduates.
Engagement with Train the Trainers (T3) graduates for utilised knowledge. Status of the personnel trained by the T3 Instructors away from centralised training. Questionnaires & interview.
Primarily concerned with the EOD / IEDD technical courses, although evidence of the measurable outcomes from all courses would be beneficial.

Expected output:
⁠Acceptance of questionnaires developed, coordination meeting with the Technical Support Team Lead (TS TL) with MOI training school management to confirm the implementation of the project, agree on the level of support needed. Following the coordination meetings, develop questionnaires & interview questions, submit to the TS TL for review and acceptance by MOI.
Verified list of target group, sample of past students selected to participate in the study, with the assistance of the TS TL, agree on the targets, sample size per target & engage MOI for access to training attendance sheets. Obtain, through MOI the contact details of students selected for the study & arrange interviews.
Conduct interviews with selected students & distribute questionnaires to target groups, locations for interviews to be coordinated through the TS TL with the MOI training management. Transport & logistics to be coordinated with the Support Services Team Leader & security.
Acceptance of final evaluation survey report, submit draft report to the TS TL for review by our clients management. Final draft will be printed by our client & presented to MOI training management.

Project reporting:
Weekly reporting on the activities & progress to the Head of Projects unit.

Key competencies:
Master degree or equivalent, with 5 years of relevant experience or bachelor or equivalent with 7 years of relevant experience is required.
Relevant experience is defined as experience in EOD / IEDD techniques & methodologies, technical training oversight, organisational & project management or relevant fields.
Demonstrated experience with the development of research & analysis strategies adapted to regional contexts.
Demonstrated adherence to the highest ethical standards, including the core UN values of integrity, professionalism & respect for diversity.
Sensitivity to diversity, good analytical, negotiating, advocacy & report writing skills.
Fluency in oral & written communication in English, which will be the primary language of communication with the donor.
Ability to work not only in development contexts, but also in the complex environments of humanitarian settings in a volatile security environment, preferably with 2 years of previous experience in Iraq or in similar contexts.
Fluency in English is essential.
Prior & relevant work experience in the Middle East is a must.
Develops & implements sustainable business strategies, thinks long term & externally in order to positively shape the organization. Anticipates & perceives the impact & implications of future decisions & activities on other parts of the organization.
Treats all individuals with respect, responds sensitively to differences & encourages others to do the same. Upholds organizational & ethical norms. Maintains high standards of trustworthiness. Role model for diversity & inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates & supports the development of others. Acts as a positive leadership role model, motivates, directs & inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of one’s own role on all partners & always puts the end beneficiary first. Builds & maintains strong external relationships & is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self & / or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities & takes the initiative to act on them. Understanding that responsible use of resources maximizes our clients impact on their beneficiaries.
Open to change & flexible in a fast paced environment. Effectively adapts its own approach to suit changing circumstances or requirements. Reflects on experiences & modifies one’s own behaviour. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data & courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks.
Applies innovation & creativity to problem solving.
Expresses ideas or facts in a clear, concise & open manner. Communication indicates a consideration for the feelings & needs of others. Actively listens & proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion & finding common ground.

Team management:
This role has no team management responsibility.

Further information:
Our client in Iraq is committed to gender mainstreaming throughout all its processes & activities, in accordance with UNSCR 1325, present & forthcoming gender in mine action guidelines & the temporary special measures on gender parity.
This includes ensuring recruitment & retention are both gender responsive & inclusive.
Qualified females are strongly encouraged to apply.
Our client in Iraq is committed to diversity & inclusion.
Suitably qualified survivors of explosive hazards are strongly encouraged to apply.