Product UX/UI Designer

Job title:

Product UX/UI Designer

Company

FleetCor

Job description

Your role This is a 12 month maternity cover position for 2025.What you’ll be doingWe drive the fleet industry into the futureAt epyx, we specialise in eCommerce solutions for the automotive sector. We’re a member of FLEETCOR Technologies Inc, a global pioneer in developing new technology to help the fleet industry boost productivity and profitability.Our innovative 1link platform empowers our fleet customers to supercharge business growth, by helping them manage not just vehicle procurement and hire, but maintenance schedules, as well as end-of-life vehicle disposal and relicensing.They have been adopted by fleets totalling more than four million vehicles, around 9,000 service providers, and nearly all motor manufacturers on behalf of their franchise networks.Based at our office in Meriden, in the heart of the West Midlands tech-led revolution, and most well-known as a global centre for automotive production, the region is also on the rise as a top tech destination.You’ll be on the cutting edge of the Fleet Industry, working with our highly experienced Teams to deliver change across our suite of products.We’re situated 5 miles from Solihull town centre in the lovely surrounding countryside with excellent transport options from Coventry, Birmingham & Solihull. Our modern converted barns have fully stocked kitchens, breakout areas and a gym, and we are just a 5 minute walk from the nearby village centre and shops.About the roleAs part of our in house team of software developers, you will be directing involved in the design and delivery of our software applications and features for specific target groups and end users. Creating UX assets, design, prototypes and plans for our suite of software products, from initial brief through to final execution. You will work closely with the development team, QA and the product owners in an agile environment. This Designer must have strong knowledge of UX and familiarity of best practice web technologies and UI.You will help build and visualise our product roadmap in line with the business strategy and customer demand. In practice you will be using a range of specialist software tools to create workflows, specifications, and storyboards that clearly and concisely set out features that are useable, easy to navigate aesthetically appealing and engaging. This also mean engaging directly with users to better understand how they use the platform in their environment and business context.You will work with a wide spectrum of users from multiple backgrounds and organisation and need to communicate effectively and multiple levels. As part of the product team you will be creating innovative and engaging experiences that solve real problems and drive efficiencies and productivity in our customers’ business. Always focusing on customer experience and loyalty as well as brand management.Main responsibilities:New Feature Design and Specification

• Turn the business vision and customer requirements into workable prototypes and wireframes and clearly set out product development specifications using multiple approaches.
• Meet with internal and external stakeholders to gather information about their requirements
• Propose and sketch out a range of visual concepts both on paper and using software applications
• Create user personas, process maps and user journeys
• Find creative ways to solve UX problems
• Create lo-fi and hi-fi wireframes and prototypes using specialist tools such as Axure, InVision, as well as the Adobe product suite
• Work on cross-platform applications to develop user experiences covering mobile phones, tablets and computers
• Work collaboratively with other designers, product design and development teams, business analysts, engineers and project managers
• Liaise regularly with clients to ensure that designs meet their requirements and core business objectives
• Attend meetings to discuss and review progress on the project
• Run workshops for clients and internal stakeholders
• Conduct remote and on-site usability testing with real users to ensure the end-product design provides users with the optimum experience in terms of efficiency, effectiveness and engagement
• Redesign websites to make them more responsive

Workshop Facilitation

• Facilitate Business Alignment, Ideation and Planning Workshops to drive engagement in product development with internal and external stake holders.
• Work with the development team to re-design applications and pages to make them more responsive.
• Build your design process with the whole team, and set out who you need be working with at each stage.

User Research

• Conduct user research and obtain customer feedback
• Analysing user feedback and activity, and iterating to enhance the user experience
• Conduct usability tests on each independent type of page on the product and report on your findings
• Consulting with clients to understand their goals and explaining research results
• Conducting competitor and customer analysis
• Conduct competitive analyses of other applications that operate in the same space
• Prepare customer analyses based on our target demographic and initial transactions

The role will predominantly focus on B2B UX design and so the successful applicant will have extensive experience in a B2B UX design role.The work is fast-paced and challenging, but together, we brainstorm, share ideas, work hard and aided with our can-do attitude, manage to push innovation boundaries and create world-class communication products for global clients.Other BenefitsWe offer a competitive salary alongside the following benefits:

• Hybrid working (3 days in the office)
• 25 days’ holiday (Option to buy/sell 5 days) + Bank holidays
• Personal private medical insurance and Vitality Health care
• Pension scheme
• 4 X Life insurance

About CorpayCorpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay’s Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV’s from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Expected salary

Location

Meriden, West Midlands

Job date

Sun, 06 Oct 2024 07:58:37 GMT

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