State of Oregon
Job title:
Court Operations Specialist
Company
State of Oregon
Job description
Initial Posting Date: 10/04/2024Application Deadline: 10/14/2024Agency: Judicial DepartmentSalary Range: $4,363 – $6,769Position Type: EmployeePosition Title: Court Operations SpecialistJob Description:Interviews: Tentatively scheduled for the week of October 21 – October 25.Who We AreOregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by .Benefits To YouWe pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.In this job profile, we offer candidates new to OJD the first step of the salary range. You are potentially eligible for a 5% annual increase.Position HighlightsThe in Astoria, Oregon, is hiring a Court Operations Specialist.In this role, you will process and manage a variety of case types by reviewing complex filings for accuracy and completeness, determining next steps for filings, and entering data into the case management system. You will maintain multiple calendars and schedule complex dockets and other court appearances. You will help determine workload priorities, maintain desk manuals, and update resource materials. You will also serve as a courtroom clerk, performing real-time data entry and processing orders and judgments in accordance with legal requirements and court procedures.Customer service is a key part of this position, and the support you provide will be in person, over the phone, through video, and in writing. You will explain OJD policies and court procedures to attorneys, litigants, the public, and other interested parties. You will answer questions and respond to correspondence related to local procedures, the status of cases, and the court calendar. You will also provide general technical troubleshooting for the court’s public computer kiosks, remote court appearances, the court’s public-facing website, and electronic filings. Part of your time will be spent performing cashiering duties, which includes accepting and receipting payments for filings, fines, bail, and other fees.Assigned tasks may be changed to accommodate workload and organizational needs.Instructions for Cover Letter and Work History/ResumeYour cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.Cover LetterAttach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. Your cover letter and filename should include your name.In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.Address the cover letter “To the Hiring Manager.”Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.Prepare your cover letter before starting your Workday application.Work History/ResumeAttach your updated resume in the Resume / Cover Letter section of the application. Your resume and filename should include your name.ORComplete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.The application deadline is 11:59 p.m. on the date listed above.Minimum Qualifications(These must be evident in your resume or work history.)
The qualified candidate must have a high school diploma or equivalent.ANDFour (4) years of responsible administrative experience in a moderately complex office or business setting demonstrating the knowledge, skills, and abilities needed for this position.ORAny combination of equivalent to four (4) years of experience that typically supports the knowledge, skills, and abilities for the position.Special Qualifications(These must be verifiable.)None.Requested Skills and Attributes(These must be addressed in your cover letter.)Experience performing a variety of clerical or administrative tasks with strict deadlines in a professional setting.Experience maintaining accuracy despite frequent interruptions or distracting surroundings.Proficient, regular, and recent use of computers and software programs to access and input information and to complete a variety of tasks.Skill demonstrating tact and diplomacy when providing customer service to a variety of individuals in challenging circumstances.Experience coordinating schedules and maintaining calendars.Experience handling cash/credit card transactions and generating receipts.Fluency in Spanish or another non-English language is preferred but not required.Working ConditionsThis is a full-time position, and the work schedule is typically 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.Occasional after-hours or overtime work may be required.Daily data entry and work with confidential documents and information.Frequent phone and in-person contact with people from diverse backgrounds.Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.Occasionally lifting items that weigh less than 10 pounds.Extended periods of sitting or standing.Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, and scanner.ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.Reference ChecksBy submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.Veterans’ Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities for additional details, information, and resources.Conduct Expectations
Because of OJD’s role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. In this job profile, we offer candidates new to OJD the first step of the salary range. For more information on pay equity, .Employee Benefits
to access information specific to OJD employee benefits.Public Service Loan ForgivenessOJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please .Questions and SupportIf you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.Workday related information and resources are available .For questions about a specific OJD job posting, call 503-986-5930 or email .The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Expected salary
$4363 – 6769 per month
Location
Clatsop County, OR – Astoria, OR
Job date
Sun, 06 Oct 2024 07:59:34 GMT
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