Harborough District Council
Job title:
Assistant Housing Advisor
Company
Harborough District Council
Job description
Harborough District Council’s vision is to work with communities in a vibrant, safe and prosperous district and to bring the best opportunities to all.The role involves providing first point of contact for customers, customer services advisors and other agencies with issues around the Housing Register and available housing association properties. The role also provides support to the Housing Advisor team.Carring out intital assessments to understand an indivudals circumstances, to identify if a person is homeless, rough sleeping or threatened with homelessness will form part of the role. The post holder will be accountable for collating evidence not provided by home seekers, to support their application, such as proof of identity, income, etc, in order to assess level of housing need and type of properties eligible to bid for. The post holder will also be responsible for deciding which applications are approved or rejected.In order to be successful within this role we are looking for an individual who is highly motivated and has an interest in housing services and helping to support those in the community to understand their housing needs and options.The successful candidate will be able to operate in a fast paced environment handling telephone calls, e-mails and online contacts – providing initial advice and guidance where appropriate and onward referring where necessary. The role includes the use of a web based database and housing system – inputting data, checking data and producing statistics.Harborough District Council has an open and positive stance on the protection of children, young and vulnerable people. The successful candidate will be subject to a basic DBS check.If you are interested in applying for this role the Council offers all employees some great benefits in return. These include; generous annual leave entitlement, an extra bank holiday each year, the opportunity to purchase up to one weeks extra annual leave, generous pension scheme, agile working (subject to requirements of the role) and we are also an apprenticeship friendly employer promoting learning and development across the organisation.The closing date for receipt of completed applications is 9am Monday 28th October 2024.We reserve the right to bring forward the closing date should we receive sufficient suitable applications, so we encourage you to apply as soon as possible.Desirable criteria from the person specification may be used for sifting purposes.Our preferred method of receipt of application is via the online application form.Should you have any difficulties applying online please e-mail CVs will not be accepted. Please specify which post you are applying for on your application form and ensure your application clearly demonstrates how you meet the person specification.
Expected salary
Location
Market Harborough, Leicestershire
Job date
Wed, 16 Oct 2024 07:44:36 GMT
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