Zachary Piper Solutions
Job title:
Help Desk – TS/SCI Security Clearance
Company
Zachary Piper Solutions
Job description
Zachary Piper Solutions is seeking a Help Desk Technician to support a restricted program in Reston, VA. The Help Desk Technician will be responsible for providing support for end users to troubleshoot and resolve their issues. The Help Desk Technician will have exposure to Microsoft’s cloud computing platform, Azure. There will be shifts for 24×7 operations ranging from 1st shift to overnight.The Responsibilities of the Help Desk Technician include:
- Respond to end users via phone and email
- Troubleshooting and break/fix computer hardware and software
- Handle ticketing system and escalate issues
The Qualifications of the Help Desk Technician include:
- 1+ years of experience in Information Technology or Help Desk/Service Desk
- Working knowledge in troubleshooting and configuring computer hardware and software
- Active TOP SECRET/SCI security clearance
The Compensation for the Help Desk Technician include:
- $80,000 – $95,000.
- Medical, Dental, Vision, 401k
- Paid Time Off and Holidays
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Expected salary
$80000 – 95000 per year
Location
Reston, VA
Job date
Wed, 23 Oct 2024 07:59:53 GMT
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