Project Manager l

Job title:

Project Manager l

Company

First National

Job description

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process.We are hiring a Project Manager, Business Analysis, Residential Administration!Reporting To:ManagerFull-Time/Part- Time:Full-timePosting Date:October 24, 2024Closing Date:November 7, 2024Hours of Work:8:30 a.m. – 5:00 p.m.Grade:Office Location:12.6Downtown, TorontoGreat location! Steps away from the main public transit stationWhat we offer:Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!*Eligibility for benefits is dependent on the terms of employmentThe Opportunity:The Project Manager, Business Analysis is responsible for planning, tracking and delivering projects of varying size and complexity, with a primary focus on streamlining and improving processes that ultimately help achieve the business’s goals. They will work closely with business and technology areas, including appropriate user groups, internal and external consultants, and contractors and vendors. The Project Manager will also participate in other business activities performed by the Business Analysis team in Residential Administration and other affected divisionsHow you will contribute:

• Track Change Requests and tasks from conception to implementation, including research, development, and promotion as they relate to a given project
• Support the Manager in the execution of strategies and goals developed during stakeholder consultation
• Assist in document change management for Residential Administration
• Build mock-up’s, examples, and prototypes of proposed changes
• Generate ideas for possible business and/or system solutions, and identify where and when a project is the most effective method of implementation
• Explore ever evolving business tools to aid the Residential Division in efficiency improvements, including the research of software tools and features that aid in the tracking, planning, and management of projects
• Evaluate efficiency, identify redundancy, and envision improvements for project work on an ongoing basis
• Provide job coaching to Project Manager to assist in the writing of business cases and project plans, formulating tasks, and best practices of communicating updates and change
• Support all servicing systems used in the Residential Division, including but not limited to Optimus, Merlin, My Mortgage and the Servicing Workflow Hub
• Develop and submit the system requests as per the business needs for IT to evaluate, program and implement as efficiently and effectively as possible. Provide support to QA group during testing to ensure User Ability Testing is executed when necessary
• Other duties assigned by management
• Meet with management and other stakeholders to create a detailed business cases outlining opportunities, risks, problems and solitons and clarify specific requirements for each project
• Create and delegate tasks by matching skill sets of team remembers to necessary deliverables
• Plan and track performance of small and large group projects, specifically to analyse the successful completions of short and long-term goals
• Develop comprehensive project plans to be shared with stakeholders and clients

The experience you need:

• Highly proficient with Microsoft office (PowerPoint, Word and Excel)
• Highly proficient with business intelligence and project management tools (SQL, PowerBI, MS Project, etc.)
• Exceptional verbal and written communication skills
• Knowledge of Agile methodologies and SCRUM framework
• Builds trusting relationships with all stakeholders
• Strong presentation, facilitation skills
• Strong Problem-Solving Skills
• Ability to self-motivate, prioritize and to meet all deadlines

Education/ Certification/ Experience Requirements:

• Post-secondary education
• CAPM or PMI-PBA Certification an asset
• CSPO certification or equivalent working knowledge of Product Ownership in SCRUM framework an asset
• 4+ years’ project management, related industry experience, and/or other transferable experience

Working Environment and Physical Demands Analysis:

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Hybrid working environment
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you’ll join:Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.#FNLOON

Expected salary

Location

Toronto, ON

Job date

Thu, 31 Oct 2024 06:27:49 GMT

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