Brent Council
Job title:
Billing and Collection Officer
Company
Brent Council
Job description
An excellent offer…Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.The PostAn exciting opportunity within Brent Customer Access has arisen in our Revenues & Debt service. The successful post holder will be responsible for ensuring that all Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments is billed, collected and recovered in accordance with prevailing legislation, case law, local policy and procedures. Billing activities include for all lines of debt; identification of the correct liable parties and liability dates, nature of service provided, assessing entitlement to discounts exemptions, reduction and refunds, the maintenance of accurate billing andinvoicing records for all customers, database management across all lines of revenue and debt. The successful candidate is one who can work effectively as part of a team and takes pride in their work.The PersonYou need to possess some knowledge and understanding of Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments regulations. You need to have energy, be well organised, be positive and passionate in your approach and be able to work effectively as part of a team.The successful candidate will need to be able to prioritise and manage their workload and ensure that team targets are achieved. Candidates need to have excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records.This is a rewarding role and offers an exciting opportunity for the right candidate.When making your application please ensure that you have addressed each point detailed in the person specification in the job description and provide examples that demonstrate that you have the skills and experience for the job.The anticipated start date for this post is mid-January 2025.Closing date: 13 November 2024 23:59
Expected salary
Location
Wembley, Greater London
Job date
Fri, 01 Nov 2024 04:56:12 GMT
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