Crewing Scheduler

Job title:

Crewing Scheduler

Company

BC Ferries

Job description

Job Description :CREWING SCHEDULERLittle RiverThe opportunityUnder limited supervision the crew scheduler ensure that crewing services meets the operational requirements and company objectives through the provision of accurate, cost effective and timely staff planning/scheduling services in accordance with operational policy, collective agreement and regulatory rules and requirements for the vessel and shore positions.

• Must be able to function effectively in pressure situations while undertaking short term crewing activity which includes placement of employees in positions in order to meet operational needs.
• Ensure operational, regulatory, collective agreement compliance and efficiency by analysing work assignments and scheduling for optimum utilization of staff in a cost effective manner.
• Implement schedules and staff assignments prepared by crewing officers/advisor, cross checking as required.
• Generate and control time sheets and crew list accurately and on time.
• Maintain superior customer service skills and positive relationships in communication with employees and in resolving problems and issues.
• Handle short term absence and replacement requests to ensure that crewing profiles and terminal staff allocations are met in an efficient and cost effective manner.
• Undertake longer term planning functions in support of leave programs, monitors and forecast needs and prepare accurate schedules for implementation on a monthly basis.

What you bring to the teamYou are customer orientated individual, striving for continuous improvement in customer service. Maintaining positive relationships with employees and co-workers. You bring a great deal of creative thinking and innovative action often under pressure while meeting pressing deadlines. Flexibility, detail orientated and able to work in a fast paced ever changing environment. You are a team player who is highly organized and calm under pressure. You have the ability to multitask and mange several problems at one time, recognizing and solving potential issues with the desire to succeed and make practical suggestions to constantly improve processes.1-3 years of office experience preferably in a complex unionized environment. Experience with staff scheduling systems would be an asset.Join us!If this sounds like your next great career move, please submit your cover letter and resume by November 13, 2024.“We connect communities and customers to people and places important in their lives”At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.We appreciate the interest of all applicants; however only those selected for an interview will be contacted.

Expected salary

Location

Comox, BC

Job date

Fri, 01 Nov 2024 06:00:12 GMT

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