NHS
Job title:
Medical Receptionist
Company
NHS
Job description
Oaklands Health Centre are looking to expand their friendly reception team. We are looking for somebody who is passionate about customer care and providing patients with a positive experience whenever they contact the practice. We currently have a part time position available to work 16 hours per week.Hours required to work are Tuesdays 12.30 – 6.30pm and Fridays 8am – 6.30pm.Main duties of the job
- Dealing with enquires from patients at the reception desk.
- Dealing with enquires from patients on the telephone, including making appointments.
- Effectively signposting patients to appropriate healthcare professionals.
- General administration duties, i.e handling incoming and outgoing correspondence from hospitals and other healthcare providers.
About usOaklands Health Centre is a forward thinking practice within the Holme Valley with around 10,500 patients. We are a training practice for GPs, Nurses and Medical Students. We are very patient focused and always looking for new ways to help our patients by introducing new services to the practice. The practice is CQC rated outstanding.Date posted04 November 2024Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternPart-timeReference numberA0453-24-0001Job locationsHuddersfield RoadHolmfirthHD9 3TPJob descriptionJob responsibilitiesProcess and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition.Answer incoming phone calls from patients requesting appointments or general enquiries.Cover front desk reception and assist with patients who require an appointment or help with any queries.Photocopy documentation as required.Data entry of new and temporary registrations and relevant patient information as required.Input data into the patients healthcare records as necessary.Maintain a clean, tidy, effective working area at all times.Monitor and maintain the reception area and noticeboards.Support all clinical staff with general tasks as requested.Complete opening and closing procedures in accordance with the duty rota.Support administrative staff by providing cover during staff absences.Scan patient-related documentation and attach scanned documents to patients healthcare records.Assist with any ad-hoc projects as and when required to do so. Job descriptionJob responsibilitiesProcess and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition.Answer incoming phone calls from patients requesting appointments or general enquiries.Cover front desk reception and assist with patients who require an appointment or help with any queries.Photocopy documentation as required.Data entry of new and temporary registrations and relevant patient information as required.Input data into the patients healthcare records as necessary.Maintain a clean, tidy, effective working area at all times.Monitor and maintain the reception area and noticeboards.Support all clinical staff with general tasks as requested.Complete opening and closing procedures in accordance with the duty rota.Support administrative staff by providing cover during staff absences.Scan patient-related documentation and attach scanned documents to patients healthcare records.Assist with any ad-hoc projects as and when required to do so.Person SpecificationQualificationsEssential
- GCSE grade A to C in English and Maths
ExperienceEssential
- Experience of working in customer service.
Desirable
- Experience of working in primary care.
- Full mandatory training will be given.
Person SpecificationQualificationsEssential
- GCSE grade A to C in English and Maths
ExperienceEssential
- Experience of working in customer service.
Desirable
- Experience of working in primary care.
- Full mandatory training will be given.
Expected salary
Location
Holmfirth, West Yorkshire
Job date
Wed, 06 Nov 2024 08:39:08 GMT
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