Account Services Agent

Royal Bank of Canada

Job title:

Account Services Agent

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionWhat is the Opportunity?This is an entry level position located ONSITE in a Processing environment in Regina, Sask. The position is primarily responsible for supporting Currency Processing and Operations within the Center. Including operational support for various day to day activities where the main focus is accuracy, efficiency and to ensure Service Level Agreements (SLAs) are met at all times.What will you do?

  • Part of an early morning team responsible for opening the Center
  • Sale and purchase of Precious Metals, incoming shipments from Capital Markets and regular balancing of inventory
  • Bank of Canada (BoC) incoming/outgoing shipments
  • Assist with Incoming/Outgoing Foreign Currency orders and Bank of America shipments
  • Packing Precious Metals, Foreign, Canadian and United States currency cash parcels
  • Receiving and unpacking of incoming bulk cash parcels, commercial and Branch deposits

What do you need to succeed?Must have:

  • Must be on time and able to work flexible hours
  • Strong organizational & decision-making skills
  • Excellent written and verbal communication skills.
  • Effective time management skills that keep you organized and on schedule
  • Can work independently and with others
  • Ability to work well under pressure, in a fast-paced environment

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Flexible work/life balance options

Job Skills Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job DetailsAddress: REGINA MAIN BRANCH, 2010 11 AVE:REGINACity: REGINACountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2024-10-28Application Deadline: 2024-11-12Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Regina, SK

Job date

Wed, 30 Oct 2024 00:17:14 GMT

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Job Location