Clinical Administrator – Community & Wellbeing

Job title:

Clinical Administrator – Community & Wellbeing

Company

NHS

Job description

Please apply for this vacancy via the St Catherines Hospice Website where you can find a detailed Job Description.Please copy and paste the information below into your search engine and this will take you directly to this vacancy on our website:https://stcatherineshospice.peoplehr.net/Pages/JobBoard/Opening.aspx?v=a2d98b97-b323-4b7b-a04b-93077ed66b88Main duties of the jobThe successful candidate will have current experience of working within a challenging administrative environment, with advanced ICT skills, (Outlook, Word and Excel) and excellent communication and organisation skills. You will be providing high quality, wide ranging administrative support across all clinical service areas including Community, Wellbeing and Advice Line teams. Flexibility is required for this role and the ability to work well within teams maintaining a clear understanding of the administrative needs and deliverables for each service area.About usWhen you join St Catherines, youll be joining a supportive team all working towards abig ambition: to help everyone face death informed, supported and pain free. If that sounds like something youd find fulfilling, please apply today.Date posted07 November 2024Pay schemeOtherSalary£23,395 to £26,897 a yearContractPermanentWorking patternFull-timeReference numberB0271-VA149Job locationsSt. Catherines HospiceGrace Holland AvenuePease PottageCrawleyWest SussexRH119SLJob descriptionJob responsibilitiesThe Clinical Administrators provide high-quality, efficient, wide-ranging, and flexible administrative support across all clinical service areas:Community (medical, counselling, welfare, nursing, care, therapies),Wellbeing (groups, clinics, community engagement activities).Advice LineYou may be required to provide support across several team areas within the same day. To ensure service flexibility and reliability, you will need to develop and maintain a clear understanding of the administrative needs and deliverables for each service area.Excellent communication and organisational skills, personal integrity, and the ability to model the hospice’s values are integral to the role. Job descriptionJob responsibilitiesThe Clinical Administrators provide high-quality, efficient, wide-ranging, and flexible administrative support across all clinical service areas:Community (medical, counselling, welfare, nursing, care, therapies),Wellbeing (groups, clinics, community engagement activities).Advice LineYou may be required to provide support across several team areas within the same day. To ensure service flexibility and reliability, you will need to develop and maintain a clear understanding of the administrative needs and deliverables for each service area.Excellent communication and organisational skills, personal integrity, and the ability to model the hospice’s values are integral to the role.Person SpecificationExperienceEssential

• Excellent communication both verbal and written interpersonal and the ability to communicate matters clearly and precisely.
• Experience and high level skills in wide range of information technology applications, ie word processing Excel spreadsheets power point and databases Zoom and Teams.
• Excellent organisational and time management skills.
• Experience of working across boundaries.
• Excellent attention to detail including proof reading.
• Ability to manage a variety of tasks concurrently.
• Confident communicator.
• Understanding of confidentiality and data protection issues.

Desirable

• Recent voluntary sector experience.
• Recent health care sector experience.
• Ability to use shorthand or other speed writing technique.
• Call handling experience.

QualificationsEssential

• Educated to at least GCSE C in English and Maths.
• Qualification (RSA) in Secretarial/Administration or equivalent administrative experience.
• Evidence of continuing personal and professional development.

Desirable

• Additional computer skills qualifications eg ECDL

Attitude and BehavioursEssential

• Willingness and desire to embrace change innovation and progress to support patient care.
• Self reliant highly motivated and able to take initiative.
• High standard of diplomacy integrity and reliability.
• Problem solver and flexible creative thinker.
• Calm and capable approach to difficult situations.
• Willingness and ability to vary work hours when required.
• A positive assertive attitude to all aspects of work and development.
• Professional confident and compassionate approach to work.
• Resilient practitioner with the ability to work under pressure at times.
• Willingness to learn new skills and undertake further study
• related to role.
• Confidence and self-awareness of own limitations and professional boundaries.
• Ability to demonstrate and model St Catherine’s values in all aspects of work.

Person SpecificationExperienceEssential

• Excellent communication both verbal and written interpersonal and the ability to communicate matters clearly and precisely.
• Experience and high level skills in wide range of information technology applications, ie word processing Excel spreadsheets power point and databases Zoom and Teams.
• Excellent organisational and time management skills.
• Experience of working across boundaries.
• Excellent attention to detail including proof reading.
• Ability to manage a variety of tasks concurrently.
• Confident communicator.
• Understanding of confidentiality and data protection issues.

Desirable

• Recent voluntary sector experience.
• Recent health care sector experience.
• Ability to use shorthand or other speed writing technique.
• Call handling experience.

QualificationsEssential

• Educated to at least GCSE C in English and Maths.
• Qualification (RSA) in Secretarial/Administration or equivalent administrative experience.
• Evidence of continuing personal and professional development.

Desirable

• Additional computer skills qualifications eg ECDL

Attitude and BehavioursEssential

• Willingness and desire to embrace change innovation and progress to support patient care.
• Self reliant highly motivated and able to take initiative.
• High standard of diplomacy integrity and reliability.
• Problem solver and flexible creative thinker.
• Calm and capable approach to difficult situations.
• Willingness and ability to vary work hours when required.
• A positive assertive attitude to all aspects of work and development.
• Professional confident and compassionate approach to work.
• Resilient practitioner with the ability to work under pressure at times.
• Willingness to learn new skills and undertake further study
• related to role.
• Confidence and self-awareness of own limitations and professional boundaries.
• Ability to demonstrate and model St Catherine’s values in all aspects of work.

Expected salary

£23395 – 26897 per year

Location

Crawley, West Sussex

Job date

Mon, 11 Nov 2024 07:59:46 GMT

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