Royal Bank of Canada
Job title:
Branch Operations Assistant
Company
Royal Bank of Canada
Job description
Job SummaryJob DescriptionThe RBC Dominion Securities Management team located in Brantford, is looking for a CIRO Licensed Branch Operations Assistant to join their team! You will provide superior client service along with administrative, operational, and wealth management support to clients and employees. This role is highly administrative and requires the ability to prioritize tasks, have organizational skills and exceptional attention to detail. This role ensures the branch is following procedures as outlined in the Internal Controls policies as well as regulatory requirements.What will you do?Help manage incoming communications from clients, Advisors and other internal and external partners via phone, email or fax.Review and process daily branch transactions to ensure transactions have been entered accurately, all necessary departmental approvals have been obtained and Internal Controls have been followed. Daily branch transactions include: bank wires, cheque preparation, cheque and certificate deposits, documentation review and scanningProvide attentive and accurate service to clients and respond to their needsAssist with upholding IA teams business and client service plan, and client review scheduleRespond to general client inquiries (account transactions, requests for tax receipts, account reporting, enter trade orders, etc.)What do you need to succeed?Must HaveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)Meticulous attention to detail and excellent time management skillsExceptional written and verbal communication skillsExcellent organizational and multitasking skills—keep track of multiple projectsExcellent time-management skills, must be able to work under tight deadlinesAbility to complete duties independently seeking out own answers and solutionsA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice to HaveKnowledge of RBC Dominion Securities’ systems and procedures, an assetExperience in the securities industry is an assetWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesJob Skills Client Service, Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Deadline Management, Followership, Interpersonal Relationships, Office Tools, Organizing, Prioritization, Problem Management, Professional Etiquette, Self-Service and Virtual Call Centers, Teamwork, Time ManagementAdditional Job DetailsAddress: 274 LYNDEN RD:BRANTFORDCity: BRANTFORDCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2024-11-19Application Deadline: 2024-12-04Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Expected salary
Location
Brantford, ON
Job date
Thu, 21 Nov 2024 05:07:44 GMT
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