NHS
Job title:
Healthcare Navigator
Company
NHS
Job description
Longfield Medical Centre in Maldon is looking for a professional healthcare navigator to join our growing team. You must be able to work flexibly in a team on a rota basis to cover surgery opening hours and also provide holiday and sickness cover, as needed, on an overtime basis.The role is available on a part time basis for 26 hours per week, with the shift pattern below:
- Monday: 8:00 – 13:30
- Tuesday: off
- Wednesday: 8:00 – 13:30
- Thursday: 8:00 – 13:30
- Friday: 8:00 – 18:30 (includes 1-hour unpaid lunch break)
You will be the first point of contact for all visitors to the practice and will be expected to follow the practice mission statement of always aiming to provide high quality primary care services.Main duties of the job
- Answering the telephone.
- Managing the Patch’s (online triage) request.
- Dealing with all enquiries from patients attending the surgery.
- Booking in patients arriving for appointments.
- Dealing with non-clinical enquiries regarding prescriptions.
- Filing of notes, correspondence, results etc.
- Taking results via the telephone from hospitals.
- Attending staff practice meetings.
- Chaperoning for patients when necessary.
- Using SystmOne to send internal tasks, access patient records, send internal and external messages, write patient correspondence.
About usLongfield Medical Centre is a forward thinking, well established, friendly training practice with six GP partners and a list size of just under 17,000 patients. We are a semi rural training practice with a rapidly growing list size, with anticipation of growth to continue over the next few years. We are focused on providing the highest standard of care to our patients and are supported by a large clinical and administrative team.Date posted23 November 2024Pay schemeOtherSalary£12 an hourContractPermanentWorking patternPart-timeReference number8500Job locationsPrinces RoadMaldonEssexCM9 5DFJob descriptionJob responsibilitiesIf you would like to find out more information about this role, please do not hesitate to get in contact with us. Job descriptionJob responsibilitiesIf you would like to find out more information about this role, please do not hesitate to get in contact with us.Person SpecificationQualificationsEssential
- none
ExperienceEssential
- Team player with excellent communication skills, telephone manner and have the ability to work under pressure.
- Strong inter-personal and prioritisation skills.
- Committed to delivering a quality service and proactively identify continuous improvement opportunities and implement them.
- Plan ahead and respond to changes and understand the impact that these changes can have on the overall service delivery of the practice.
- Engage effectively and handle interactions with a wide range of stakeholders and be comfortable with providing advice and support.
Desirable
- General Practice and SystmOne experience is preferable.
Person SpecificationQualificationsEssential
- none
ExperienceEssential
- Team player with excellent communication skills, telephone manner and have the ability to work under pressure.
- Strong inter-personal and prioritisation skills.
- Committed to delivering a quality service and proactively identify continuous improvement opportunities and implement them.
- Plan ahead and respond to changes and understand the impact that these changes can have on the overall service delivery of the practice.
- Engage effectively and handle interactions with a wide range of stakeholders and be comfortable with providing advice and support.
Desirable
- General Practice and SystmOne experience is preferable.
Expected salary
£12 per hour
Location
Maldon, Essex
Job date
Mon, 25 Nov 2024 07:54:31 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.