G4S
Job title:
HR Administrator
Company
G4S
Job description
HR AdministratorLocation – Stockton-on-TeesContract Type: Fixed-term (9 months)Job OverviewReporting to the Employee Services Manager, this role will focus on compliance of transactional activity with HRSS ensuring an accurate, efficient and consistent administrative function.This role will ensure all integrity with the system data and being flexible and adaptable to all elements of the employee lifecycle. It will involve mainly administration activities and include interacting with external stakeholders.This role is very fast paced, working within strict SLA agreed timeframes.Key Responsibilities/AccountabilitiesEffective Management & work allocation from the HR Shared Services mailbox, ensuring a prompt and accurate response is provided within 3 working daysTaking instructions from HR Coordinators where needed on activities which require supportSupporting of central mailboxes, responding to inquiries and issues raised by management and administration employees, ensuring an appropriate and suitable solution to the issue raised within allocated SLA timeframes, escalating to the appropriate manager or HRBP if requiredComplete all transactions submitted via the HCM worklist, this is inclusive of changes to working hours, transfers and salary increasesManage the TUPE in process, including the builds of employees and distribution of data and provide licensing data for TUPE out employee liability informationResponsible for all employees, lite user, and contingent worker builds both from Taleo and directly into HCMCreating and distributing employee contracts and contractual change letters both for new starters and changes to current employeesSupporting the wider Employee Services team with day-to-day transactional activity, inbox maintenance and phone queries and acting as first line support and point of escalationResponsible for reporting on Employee Services metrics, as well as prepping licensing renewal reports, maintaining the LDN register and Taleo interface errors. Running the SIA watchlist and handling cases of suspended and revoked licences, including scheduling blocks within HCMWorking closely with key stakeholders in the Republic of Ireland to manage the PSA licence renewalsArranging payments for the refer a friend scheme, ensuring these are costed correctly in HCM and other adhoc payments relating to training and onboardingRepresenting the Employee Services team with wider business and external clients during audits, management meetings and training sessionsSkills and KnowledgeEssentialStrong administration skills, previously gained in a fast paced environmentPrevious experience working in a customer service/service focused environmentExceptional Eye for detail and accuracy with a double check mentalityExcellent written & verbal communication skills, dealing with employees and managersA good understanding of GDPR in practiceDesirablePrevious experience in working in a HR Shared serviceKnowledge of the security industry, SIA and other licensing authoritiesProficient in use of Google SuiteKey Performance IndicatorsIntegrity and accuracy of the data recorded and provided to the wider businessIssuing of contractual documentation with little/no errorOnboarding of candidates processed without undue delay or errorQuery resolutions within agreed SLAs
Expected salary
Location
Stockton-on-Tees, County Durham
Job date
Tue, 03 Dec 2024 07:17:52 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.