Consultant, Whistleblower Program

Job title:

Consultant, Whistleblower Program

Company

CIBC

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you’ll be doingAs a Consultant, Whistleblower, you will be responsible for supporting the management of CIBC’s enterprise Whistleblower Program by assisting with intake, tracking, and closure of whistleblower reports related to potential misconduct, legal breaches or regulatory violations. The role involves ensuring that reports are handled with strict confidentiality and in accordance to CIBC’s policies.At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.How you’ll succeed

• Operational Execution – You are attentive to the administration of Whistleblower business processes where you will assist with whistleblower complaint intake and documentation. You will support execution of quality assurance activities, ensuring whistleblower policies, procedures and reporting are properly executed.
• Effective Communicator – Provide timely communication to whistleblowers regarding the status of their complaints and by acting as the primary liaison between the whistleblower and investigative teams in gathering additional information. You collaborate with internal partners to drive appropriate investigation activities.
• Reporting Administration – Track the process of investigations, generate reports on the status of cases, and provide regular updates to Management and the Board.
• Risk Identification – Ability to effectively evaluate reputational, regulatory and legal risks associated with complaints received through the program.
• Regulatory Compliance and Governance – Ensure that all activities of the Whistleblower Program are administered in accordance with relevant banking regulations, industry standards, and internal policies. Lead and support regulatory reporting obligations associated with the complaints resolution process.

Who you are

• You Mind the Details – You take pride in being organized and paying attention to the finer details, ensuring a high quality of execution. You have internalized best practices to ensure deliverables are executed in a timely fashion and with accuracy.
• You Exercise Sound Judgment – You are disciplined in your approach to making decisions, ensuring all relevant facts are considered, including relevant guidelines and policies are strictly adhered to. You exercise effective reasoning in circumstances that are ambiguous or lack necessary information.
• You are Judicious – You have experience in handling highly sensitive information and understand the importance of maintaining strict confidentiality with exceptional discretion.
• You have an Operational Mindset – You effectively balance speed, quality and partner experience. You look for ways to continuously improve processes to achieve better outcomes.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 20th FloorEmployment Type RegularWeekly Hours 37.5Skills Communication, Group Problem Solving, Process Reviews, Relationship Building, Researching

Expected salary

Location

Toronto, ON

Job date

Sat, 30 Nov 2024 23:42:40 GMT

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