Fujitsu
Job title:
Incident Analyst
Company
Fujitsu
Job description
Job Description:Incident AnalystStevenage (STE04)Your role will involve working within a team and using management tooling to monitor for incoming incidents and communicating with 3rd party suppliers. The role holder will take responsibility of chasing for updates and resolutions and will update the relevant tooling accordingly. On occasions the end user will need to be contacted for updates or further information.Your transferable skills and experience:
- Strong communication skills, both written and verbal
- Experience with basic IT applications
- Able to collaborate and work well with others within a team environment, as well using initiative when working alone
- Possesses strong planning and organizational skills
- Has an analytical and creative approach to problem solving
Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Customer service administration this could be the next opportunity for you.Your benefits:25 Days annual leave plus public holidays (3 flexible)Pension – Double matching contributions of up to 10%Life assuranceCompanywide incentive plansYour choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)Perks at work – employee discountsEmployee assistance programme / virtual GPRecruitment processThe recruitment process consists of two stages of interviewsWe are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.Achieve togetherWe are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion#DNS #Networks
Expected salary
Location
United Kingdom
Job date
Wed, 18 Dec 2024 03:40:25 GMT
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