Associate Project Manager

Job title:

Associate Project Manager

Company

Institute for Healthcare Improvement

Job description

Institute for Healthcare ImprovementAssociate Project Manager (Remote)United Kingdom, ContractAbout IHIThe Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For over 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic improvement of care, develops solutions to previously intractable challenges, and mobilizes health systems, communities, regions, and nations to reduce harm and deaths. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. IHI generates optimism, harvests fresh ideas, and supports anyone, anywhere who wants to profoundly change health and health care for the better. Learn more at ihi.org.Position Summary:As an integral IHI team member, the Associate Project Manager is responsible for supporting Project Managers and Directors by assisting with tasks as needed for the management of all activities in a portfolio of projects. The Associate Project Manager works closely with internal IHI teams, faculty, and customers (individuals and organizations) to ensure delivery of the most effective and efficient programs and services to drive the improvement of health and health care outcomes worldwide.Position Responsibilities:Responsibilities include but are not limited to the following:

• Logistics management:

• Manage logistics effectively and efficiently for programs and offerings
• Schedule and coordinate in-person meetings, teleconferences, and web seminars
• Manage contracts with faculty and facilitate contracting, addendum, and renewal processes when appropriate.
• Coordinate internal and external onsite visits, and ensure that staff, faculty, and external partners have been appropriately briefed and provided proper preparation materials
• Team communications and relationships:

• Act as a key liaison/communication link between project teams (Project Manager, Director, Faculty, Improvement Advisor, IHI staff), IHI Management, customers, and other IHI departments
• Plan, monitor and disseminate project communications in a timely manner
• Develop and foster relationships with customers, partners, and faculty
• Produce clear and concise meeting minutes, and proactively identify next steps from discussions to move project workstreams forward
• Answer emails and requests clearly and promptly
• Ability to navigate difficult situations, including seeking input, escalation, and problem solving
• When appropriate, support the planning and creation of written materials such as newsletters, slides, and other project documents
• Project support:

• Support project team to design, develop, and drive program workplans to achieve desired results
• Work with faculty and other project staff to ensure coaching/teaching materials are edited, uploaded, and shared with appropriate audiences and teams in a timely manner
• Manage basic project budgets or support budget management when appropriate
• Provide assistance to Project Manager or Director in facilitation of internal and external project meetings (when appropriate) to meet desired outcomes
• Work with team members to prioritize and to timely and accurately complete project tasks
• Understand and anticipate project needs and work with teams to mitigate potential roadblocks
• Act as a “steward of improvement”-use quality improvement tools to continuously improve all processes, and when appropriate support other teams in improvement efforts

Position Knowledge, Skills and Abilities:

• Ability to be detail-oriented
• Highly organized and skilled at managing numerous details for multiple projects
• Ability to read and interpret basic project budgets
• Ability to manage and prioritize work
• Ability to multi-task and prioritize, establish timelines, and meet deadlines
• Ability to organize and plan work so that the most critical tasks are addressed first
• Ability to adapt to unanticipated events and implement plans/structures for accomplishing work
• Dedicated to meeting the expectations and requirements of internal and external customers
• Capable of remaining composed under pressure
• Ability to be proactive

• Ability to anticipate needs of a project/department and work to meet those needs
• Ability to work independently with minimum guidance, when necessary
• Possess high level problem-solving skills and can think quickly to identify potential solutions
• Excellent interpersonal communication (verbal and written)
• Ability to foster and maintain effective relationships

• Commitment to treating all individuals with respect
• Ability to relate well to others and build appropriate rapport
• Willingness to work in teams
• Strong interest in self-development
• Commitment to IHI Values
• Commitment to equity, anti-racism, and the improvement of societal systems

Position Qualifications:Required

• Bachelor’s degree or equivalent experience
• Previous work experience in a professional environment
• Beginner proficiency with Microsoft Word, Excel and PowerPoint

Preferred

• Experience or knowledge of health and/or health care

Physical Attributes:

• Ability to Sit for Extended Periods: Capability to work at a desk for long durations
• Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment
• Visual Acuity: Ability to read and view a computer screen for extended periods
• Hearing and Speaking: Clear communication over phone and video calls
• Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings
• Lifting: Occasionally requires lifting up to 25 lbs as needed

DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical, dental and vision coverage, life and disability plans, tuition reimbursement, a personal development allowance to support what matters to you, a professional development allowance to support continued learning, respect for personal commitments and flexibility to manage them, generous time off including vacation time, wellness and wellbeing time, and other special programs to support employee wellbeing.IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know.Job Posted by ApplicantPro

Expected salary

Location

United Kingdom

Job date

Sat, 21 Dec 2024 23:20:54 GMT

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