BMW Group Retail
Job title:
Business Manager
Company
BMW Group Retail
Job description
Group1 Stanstead is looking for a Business Manager.Your roleLeading with ambition and integrity, as a Business Manager you’ll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers’ faces. You’ll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.What you’ll do day to day
- Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
- Identify opportunities to increase profitability through upselling finance & insurance products
- Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
- Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
- Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
- Deliver exceptional customer service, fostering loyalty and generating referrals
- Maintain organised administration and uphold housekeeping standards for a professional work environment
Your profileDon’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
- Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
- Proven expertise in supervising and managing the end-to-end sales process
- Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
- Adaptable approach to tailoring finance packages that meet individual customer needs
- Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
- Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
- Must hold a valid UK driving licence
Rewards
- 24/7 online access to healthcare professionals
- Car purchasing and lease schemes
- Servicing, parts & accessory colleague discounts.
- Enhanced holiday allowance with length of service
- Paid day off for your birthday
- Company share purchase plan
- Loan plans for colleagues, including toolbox and travel tickets
- Colleague referral payments
- Industry leading family friendly policies
- Numerous training, learning and development options to suit everyone
- Plus lot’s more
Expected salary
Location
Stanstead, Suffolk
Job date
Wed, 25 Dec 2024 06:18:17 GMT
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