Senior Administrator

Job title:

Senior Administrator

Company

NHS

Job description

We are currently looking to recruit a Senior Administrator at our Tower Hamlet Practices E14, on a permanent contract.Working Days: Monday- SaturdayWorking Times: To be agreedMain duties of the jobThe successful candidates will demonstrate excellent interpersonal, organisational, leadership skills. Applicants will also need to have excellent written and verbal communication skills. Must be proficient in current office-based Information Technology systems e.g. Office packages. You must be a team player who is adaptable, flexible, self-motivated, show initiative, be assertive and willing to learn. Applications are welcome from people with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.GP experience including the use of EMIS Web.All applications for this post need to make an online application.Please note that our vacancies may close before the advertised closing date if sufficient suitable applicants are received.About usThe Hurley Group is an NHS organisation that runs a number of GP practices, walk in and urgent care centres across London. We have been providing patient-centred care since 1969, working within some of the UKs most deprived communities.Reception Supervisor wanted for the Hurley Tower Hamlets Practices E14. The Hurley Group is an NHS organisation that runs a number of GP practices, walk in and urgent care centres across London. We have been providing patient-centered care since 1969; working within some of the UKs most deprived communitiesDate posted07 January 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-time, Part-timeReference numberA1199-25-0000Job locationsIsland Medical CentreRoserton StreetLondonE14 3PGDocklands Medical Centre100 Spindrift AvenueLondonE14 9WUDocklands Medical Centre100 Spindrift AvenueLondonE14 9WUJob descriptionJob responsibilities

• To ensure all enquiries are handled efficiently, courteously and professionally.
• Having overall responsibility for ensuring e-referrals from locums are actioned. Ensuring task & referral pathways are up to date, and new information disseminated to all staff Accurate record keeping.
• Referral monitoring document, and recording stats and data for audit and evaluation
• Reconciliation of report details with invoices
• Preparing medical reports / records – including printing or photocopying of patient summaries. Recording receipt and dispatch of records/ reports via a spreadsheet tracker.
• Liaise with outside organisations
• Request results/ letters /notes/reports from other agencies as required
• Maintaining file of requests for medical reports of patients from outside agencies.
• Contemporaneous documentation following any patient contact onto electronic patient records
• To ensure that letters and reports are produced promptly. They are well laid out in order to maintain the efficient running of the service.
• Support with registration & deduction process
• Maintain office supplies and stock levels with accurate record keeping
• Coding clinical letters as per training.
• To provide cover for reception and administrative staff when required.
• Supporting managers in the recruitment process.
• Supporting the managers in complaint investigation and preparation.

Job descriptionJob responsibilities

• To ensure all enquiries are handled efficiently, courteously and professionally.
• Having overall responsibility for ensuring e-referrals from locums are actioned. Ensuring task & referral pathways are up to date, and new information disseminated to all staff Accurate record keeping.
• Referral monitoring document, and recording stats and data for audit and evaluation
• Reconciliation of report details with invoices
• Preparing medical reports / records – including printing or photocopying of patient summaries. Recording receipt and dispatch of records/ reports via a spreadsheet tracker.
• Liaise with outside organisations
• Request results/ letters /notes/reports from other agencies as required
• Maintaining file of requests for medical reports of patients from outside agencies.
• Contemporaneous documentation following any patient contact onto electronic patient records
• To ensure that letters and reports are produced promptly. They are well laid out in order to maintain the efficient running of the service.
• Support with registration & deduction process
• Maintain office supplies and stock levels with accurate record keeping
• Coding clinical letters as per training.
• To provide cover for reception and administrative staff when required.
• Supporting managers in the recruitment process.
• Supporting the managers in complaint investigation and preparation.

Person SpecificationQualificationsEssential

• GCSE or NVQ Level 3 or equivalent experience or above
• Experience of managing reception team

ExperienceEssential

• PLEASE SEE ATTACHED JD FOR MORE INFORMATION
• Experience of managing staff rotas, preparing reports for senior management, running searches to support contract reporting requirements.

Person SpecificationQualificationsEssential

• GCSE or NVQ Level 3 or equivalent experience or above
• Experience of managing reception team

ExperienceEssential

• PLEASE SEE ATTACHED JD FOR MORE INFORMATION
• Experience of managing staff rotas, preparing reports for senior management, running searches to support contract reporting requirements.

Expected salary

Location

East London

Job date

Thu, 09 Jan 2025 08:29:53 GMT

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