RCM Insurance Coordinator

Job title:

RCM Insurance Coordinator

Company

Sage Dental

Job description

Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.OverviewOur Dental Claims Administrator/Insurance Coordinator processes insurance billing, coordination of benefits, and ongoing communications with insurance carriers. This is not a remote position – it is based at our Support Center in beautiful Boca Raton, FL.Responsibilities

• Insurance Coordination and Accounts Receivable for multiple remote dental locations.
• Responsible for processing appeals to insurance companies
• Processes all insurance billing, posting payments and claim estimates for multiple assigned dental practices.
• Coordinates and processes payments from insurance carriers and troubleshoots any issues related to these payments.
• Ensures coordination of benefits is accurate and considered as part of the financial planning.
• Serves as a liaison between insurance carriers, staff and patients to resolve any concerns and maintain a positive working relationship.
• Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for multiple dental locations.
• Achieves revenue goals by effectively managing collections and receivables, specialty, insurance billing and all accounts receivables follow up.
• Processes all forms of insurance payments.
• Assists designated offices with appropriate payment and insurance processes.
• Responsible for accounts receivables to include, sending of billing statements, aging reports, and collections.
• Ensure proper fee schedules are paid out.
• Guidance from Senior Director of RCM & assigned insurance carriers. Responsible for running reports from reporting system (SageNet) for accuracy of collecting, processing outstanding aging claims.
• Other duties as required.
• Recognize and report discrepancies to Supervisors and Management.
• Communicate with customers via phone and email to help gather missing details and support documentation.

Qualifications

• 2 years dental insurance/billing experience is required (Certification Preferred).
• Experience in reviewing x-rays.
• Knowledge in dental coding and medical terminology.
• 2 years of use of Dentrix dental software (preferred).
• Accuracy and organization are a must.
• Strong interpersonal skills with the ability to build rapport with patients, staff and insurance carriers.
• Proficiency with Microsoft Office products, including Word, Excel, and Outlook required.
• Strong written and verbal communication skills.
• Well organized and detail oriented with the ability to multi-task and meet departmental goals in a fast paced, highly competitive environment with a focus on customer service.
• Ability to maintain composure when facing change or working under pressure.
• Ability to establish and maintain positive working relationships.

What Sage Offers

• Work location: Sage Dental Support Center located in Boca Raton, FL 33487.
• Growth opportunity.
• Competitive base pay.
• Bonus programs (job specific).
• Benefits such as: Health Insurance, In-House Dental Program, PTO, Holiday Pay, Direct Deposit, 401K and more!

Expected salary

Location

Lake Worth, FL

Job date

Tue, 14 Jan 2025 08:58:25 GMT

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