NHS
Job title:
Clerk/ Receptionist
Company
NHS
Job description
An excellent opportunity has arisen for a Clerk Receptionist to join our admin team in the Dental Hospital.
- Interview Date: 04 February 2025
- 37 hours 30 minutes/ week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASEMain duties of the jobWorking on one of the outpatient reception areas within the hospital checking patients in for appointments and scheduling new appointments.Answering a high volume of telephone calls. Ensuring all patient notes are available for their appointments.About usOur staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor WalksThese include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.We also have offices at Regent Point in Gosforth and community sites.Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation TrustDate posted10 January 2025Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annumContractPermanentWorking patternFull-timeReference number317-2025-02-24-DRJob locationsNewcastle Dental Hospital317 04 Newcastle Dental HospitalNE2 4AZJob descriptionJob responsibilities
- To provide an efficient and effective administrative service to patients and the multi- disciplinary team.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay. Job descriptionJob responsibilities
- To provide an efficient and effective administrative service to patients and the multi- disciplinary team.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.Person SpecificationQUALIFICATIONSEssential
- GCSE in English Grade C or equivalent or
- NVQ Level 2 or equivalent.
Desirable
- ECDL
- RSA 1 or 2 or equivalent
SKILLSEssential
- Very good keyboard skills
- Good communication, organisational skills
- Accuracy and attention to detail
- Good interpersonal skills
- Able to prioritise workload
- Excellent telephone manner
EXPERIENCEEssential
- Previous experience in a customer care role within an office based environment
Desirable
- Working within NHS or hospital environment
KNOWLEDGEEssential
- Good working knowledge of Microsoft Office
Desirable
- PAS / eRecord
Person SpecificationQUALIFICATIONSEssential
- GCSE in English Grade C or equivalent or
- NVQ Level 2 or equivalent.
Desirable
- ECDL
- RSA 1 or 2 or equivalent
SKILLSEssential
- Very good keyboard skills
- Good communication, organisational skills
- Accuracy and attention to detail
- Good interpersonal skills
- Able to prioritise workload
- Excellent telephone manner
EXPERIENCEEssential
- Previous experience in a customer care role within an office based environment
Desirable
- Working within NHS or hospital environment
KNOWLEDGEEssential
- Good working knowledge of Microsoft Office
Desirable
- PAS / eRecord
Expected salary
£23615 per year
Location
Newcastle
Job date
Tue, 14 Jan 2025 05:07:52 GMT
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